Telecom Care Specialist On-Site Commission & Growth

MCI; Sydney; On-site; CAD 60,000 - 80,000; Full time

Job summary

A customer service company in Sydney is looking for a Telcom Customer Care Representative to assist customers through phone calls, resolving issues, and selling products. The role demands excellent communication skills and the ability to thrive in a fast-paced environment. This full-time position offers competitive compensation with commission opportunities, enriching training, and a supportive work culture.

Benefits

Paid Time Off

Health Benefits

Paid Training

Fun, Engaging Work Environment

Qualifications

• Must be 18 years of age or older.
• Fluent in English.
• Experience with data-entry utilizing a computer.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Handle inbound and outbound customer contacts professionally.
• Resolve customer issues and sell new products.
• Document customer claims accurately in systems.
• Attend meetings and training for updates on program knowledge.

Skills

Customer service orientation

Problem solving

Time management

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A customer service company in Sydney is looking for a Telcom Customer Care Representative to assist customers through phone calls, resolving issues, and selling products. The role demands excellent communication skills and the ability to thrive in a fast-paced environment. This full-time position offers competitive compensation with commission opportunities, enriching training, and a supportive work culture.