Technicien en réparations générales II

BGIS; Whitehorse; On-site; CAD 50,000 - 70,000; Full time

Job summary

A facility management company is seeking a General Repair Technician II in Whitehorse, Yukon. This mid-level role includes maintenance, troubleshooting, and client relations for facility components. Candidates should have a high school diploma and a minimum of 3 years of facility operations experience. Strong communication and troubleshooting abilities are essential. The company promotes diversity and is an equal opportunity employer.

Qualifications

• Minimum 3 years of facility operations and maintenance work experience.
• Knowledge of processes and practices in facility maintenance.
• Ability to maintain and troubleshoot non-technical facility components.

Responsibilities

• Troubleshoot facility equipment and systems conditions.
• Perform preventative and corrective maintenance.
• Assure compliance with environmental and safety requirements.

Skills

Facility operations and maintenance experience

Troubleshooting ability

Effective communication skills

Client-service orientation

Ability to read technical drawings

Education

High school diploma or equivalent

Job description

Overview

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we focus on enabling innovation through the services we deliver, while exploring opportunities that benefit our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com.

Summary

The General Repair Technician II is a mid-entry level position responsible for assisting other technicians, performing maintenance and repair, and routine services on non-technical facility components (e.g., walls, floors). The Technician II works in accordance with established processes and practices and complies with internal and external requirements, including environmental, health and safety and fire protection standards.

Key Duties & Responsibilities

• Troubleshooting: Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and offers suggestions for enhancement and repair.
• Maintenance: Performs work in accordance with established processes and practices; complies with environmental, health and safety, fire protection requirements; conducts regular facility technical and non-technical component monitoring and inspection; responds to routine service requests and performs preventative and corrective maintenance; operates facility mechanical, electrical and other systems; manages work order lifecycle from dispatch to completion and records resolution data within the service maintenance management database; ensures work completed meets quality, contract response and all other requirements; assists in implementing the preventative maintenance (PM) program and ensures deficiencies are identified, recorded and escalated with related documents maintained.
• Client Relations: Assists in enhancing tenant and customer satisfaction and maintains positive relations through how work is performed and services delivered.
• Administration: Records resolution data; receives, tracks, monitors and reports status of maintenance and repair work; initiates documents to obtain formal approval of work; participates in facility-related projects; ensures compliance with policies regarding environmental, health and safety, fire protection and other requirements; maintains tools and arranges repairs or replacements; submits expenditures on a timely basis; performs other duties as assigned.

Knowledge & Skills

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain proficiency in applying on-the-job fire, life, and building codes and standards
• Strong environment, health and safety mindset; ability to work safely
• Strong client-service orientation with a high sense of urgency
• Effective communication skills for data relay, feedback and clarification
• Basic knowledge of Building Automation Systems (BAS)
• Ability to read, understand and interpret technical drawings and information
• Self-motivated; computer literacy; demonstrated maintenance and repair skills
• Willingness to work shifts, be available for on-call/stand-by and emergency call outs; wear PPE
• Must meet enhanced security clearance requirements; valid driver’s license

Licenses and/or Professional Accreditation

• Demonstrate an interest in obtaining a diploma or certificate, or be in the process of obtaining one
• Meet the requirements for a higher security clearance
• Assets (preferred): Building Operator Certification or equivalent; Building Systems Maintenance Certificate (SMC); Systems Maintenance Administrator (SMA); Systems Maintenance Technician (SMT); Facilities Technician Certification; Working towards a trade license; Working towards Building Environment Systems (BES) Operation Class 1

EEO and Diversity

BGIS is an equal opportunity employer. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities to individuals of all backgrounds. We recognize that promoting diversity is essential to our continued success. If you require accommodation during the recruitment process, please contact askHR. Upon request, we will arrange suitable accommodations taking into account accessibility needs due to disability.