Technician - Advanced, Facility Technician

Bell Canada; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading telecommunications company in Montreal is seeking a Facility Technician to ensure effective maintenance and operation of building systems. The candidate should possess a college diploma in Building System Engineering Technology or equivalent, along with strong HVAC knowledge. Bilingual communication in English and French is essential for this role, which involves a commitment to a 24/7 operational schedule and teamwork within a dynamic environment. Competitive salary and benefits are included.

Benefits

Medical, dental, and vision benefits

35% discount on services

Qualifications

• Candidates must have a college diploma in Building System Engineering Technology or equivalent work experience.
• Knowledge of English and French is required for effective communication.
• Intermediate knowledge in HVAC and building automation is essential.

Responsibilities

• Ensure zero network failures through a prudent maintenance and operating program.
• Analyze and troubleshoot building automated systems alarms.
• Open communication bridges with emergency duty managers during crises.

Skills

Knowledge of English and French

Intermediate knowledge in HVAC

Intermediate knowledge in building automation

Ability to multi-task

Analytical thinking

Education

College diploma in Building System Engineering Technology or equivalent

Minimum high school diploma

Tools

Microsoft Office

Job description

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Technician - Advanced, Facility Technician

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands‑on delivery of the business to drive our business forward and support groups and team members across the entire organization.

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.

Name and description of the hiring department

The Real Estate Services group is located in the Corporate Services division of Bell Canada, and manages the real estate portfolio of BCE and its subsidiaries. Our mandate is to provide all Bell Canada and BCE employees with efficient and dynamic work environments while helping the company meet its business objectives by optimizing its real estate portfolio. We are also responsible for the reliability of electro‑mechanical systems and general maintenance of building infrastructure, including employee workspace, telecommunications facilities and equipment storage.

We are currently seeking a Facility Technician to join our team at the Building operation center and be responsible for the monitoring for the Bell Canada Building.

Job Duties / Accountabilities

• Ensure zero network failures through a prudent maintenance and operating program
• Analyze and troubleshoot the building automated systems alarms through the DDC platforms
• Read DDC programming in order to be able to ensure quality controls on the ongoing projects
• Open communication bridges with the emergency duty managers during a crisis and provide technical information to the upper management
• Assist in the commissioning of new projects and provides reports to the project manager
• Ensure the monitoring of all Bell Canada centralized buildings and take action on the fail unit or systems that could lead to potential loss of cooling or loss of power problems
• Assure communication with all the upper management regarding threats related to the HVAC
• Assist with procedures including Emergency Operations Procedures (EOP), Health and Safety, crisis simulations, and other issues related to buildings
• Demonstrate strong interpersonal skills
• Communicate clearly and concisely, both orally and in writing
• Act as a team player with a focus on customer satisfaction
• Work autonomously with minimal supervision
• Organize and prioritize tasks in a dynamic environment

Essential Qualifications / Skills

• Candidates who are part of the Craft and Services bargaining unit must have;
  • A college diploma in Building System Engineering Technology, or equivalent work experience
• Candidates from outside the Craft and Services bargaining unit must have;
  • A college diploma in Building System Engineering Technology, or equivalent work experience
  • A minimum of a high school diploma
• Knowledge of English and French required;
  • In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada
• Intermediate knowledge in HVAC (heating, ventilation and air conditioning)
• Intermediate knowledge in building automation
• Intermediate knowledge on troubleshooting (detail and process oriented)
• Intermediate knowledge of Microsoft Office
• Ability to multi‑task and manage multiple issues at the same time
• Ability to make decisions promptly and manage risks while under pressure
• Analytical thinking and problem solving abilities

Working Conditions

This is a 24/7 operation. The shifts are generally 8 and 12 hours. The candidate may be called upon to work variable schedules according to business needs (schedules within a given day are prepared by the Company with due consideration to seniority), to participate in a standby program and work overtime as needed. Available and flexible to work days, evenings, nights, weekends, and statutory holidays as needed.

Note that many working conditions are subject to terms outlined in the collective agreement.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union

Job Status:Regular - Full Time

Work Arrangement: Full‑time in office (meaning that you will be required to perform your work on‑site)

Application Deadline: 12/31/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work‑life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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