Technician - Advanced, Bell

Bell Canada; Pointe-Claire; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in Montreal is seeking Field Services technicians to maintain and improve network operations. You will be responsible for provisioning, troubleshooting, and ensuring network availability while working outdoors in various conditions. Ideal candidates possess a college diploma in electronics or telecommunications, are fluent in French, and hold a valid Class 5 driver’s license. This role requires excellent organizational skills and the ability to work autonomously. A flexible schedule may be necessary.

Benefits

Competitive salary

Medical, dental, and vision benefits

35% discount on company services

Qualifications

• Fluent in French.
• Hold a valid driver’s license - Class 5.
• Possess good manual dexterity and able to work with hand tools.
• Capable of lifting and carrying heavy weight.
• Capable of climbing telephone poles and ladders.

Responsibilities

• Provision and maintain the network.
• Provide support during network outages.
• Complete assurance routines for network optimization.
• Plan and coordinate various activities related to work and projects.

Skills

Intermediate knowledge of the outside plant

Ability to work autonomously

Excellent organizational skills

Analytical thinking

Intermediate knowledge of the Transport Network

Intermediate knowledge of the broadband network

Intermediate knowledge of the IP network

Intermediate knowledge of switching equipment

Intermediate knowledge of Central Office power requirements

Intermediate knowledge of electricity and DC power plants

Basic knowledge of stand-by generators

Education

College diploma in electronics or telecommunications

High school diploma

Job description

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At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

In Field Services you will be a part of the frontline team that delivers our services to consumers and businesses across Canada. Every day, you’ll inspire others by providing the best customer experience as you install, repair and maintain Bell’s services and network for our residential and business customers.

At Bell, you’ll be on the frontline of our commitment to delivering an outstanding end-to-end experience that helps set us apart in digital connections and next generation services.

Name and description of hiring department:

The Field Operations team in Bell Canada is responsible for maintaining the outside cable network providing voice and data services to customers in the consumer Bell Business markets.

Main Job Duties / Accountabilities include:

• Provision and maintain of the network
• Provide support in the event of a network outage, to minimize cycle time, and ensure all services are available to our customers
• Complete all assurance and routines to ensure the network is working at optimum levels
• Plan, coordinate, and ensure all activities related to daily work and projects are completed following company practices and processes. (i.e. change management rules, etc.)
• Perform tasks associated with the provisioning, service assurance, maintenance and project coordination with technologies that include transport, broadband, IP, switching, power and frame in CO’s huts, CEV’s, WICs, OPI, etc.
• Partner with various internal and external parties (“X”NOC, PCMC, BDA, vendors, etc.)
• Communicate clearly and concisely, both orally and in writing

Prerequisite:

• Candidates who are part of the Craft and Services bargaining unit must have;
  • A college diploma in electronics or telecommunications, or equivalent work experience
• Candidates from outside the Craft and Services bargaining unit must have;
  • A college diploma in electronics or telecommunications, or equivalent work experience
  • A minimum of a high school diploma
• Fluent in French
• Hold a valid driver’s license - Class 5
• Possess good manual dexterity and able to work with different hand tools
• Capable to lift and carry heavy weight
• Capable to climb telephone poles and/or climb and carry ladders
• Capable to climb and carry step ladders
• Capable to kneel and bend and work in areas with restricted movement
• Capable of differentiating coloured wires (colour code)
• Capable to safely execute all functions/aspects of the job and meet all safety requirements associated with the work equipment

Essential Qualifications / Skills:

• Intermediate knowledge of the outside plant
• Ability to work autonomously and with minimal supervision
• Must possess excellent organizational skills and the ability to prioritize tasks in a dynamic environment
• Analytical thinking and problem solving abilities
• Intermediate knowledge of the Transport Network (DS0/DS1/DS3)
• Intermediate knowledge of the broadband network
• Intermediate knowledge of the IP network
• Intermediate knowledge of switching equipment in particular DMS
• Intermediate knowledge of Central Office power requirements
• Intermediate knowledge of electricity and DC power plants
• Basic knowledge regarding the use and maintenance of permanent stand‑by generators
• Intermediate knowledge regarding the use and maintenance of portable generators
• Intermediate knowledge of Outside Plant Modules (Remotes)

This is a 24/7 operation. The candidate must be able to work outdoors in various weather conditions and may be called upon to work variable schedules according to business needs (schedules within a given day are prepared by the Company with due consideration to seniority), to participate in a standby program and work overtime as needed. Available and flexible to work days, evenings, nights, weekends, and statutory holidays as needed.

Note that many working conditions are subject to terms outlined in the collective agreement.

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Union

Job Status:Regular - Full Time

Work Arrangement: Hybrid

Application Deadline: 12/23/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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