Technical Writer

Saint Laurent Consulting; Canada; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading consulting firm is seeking an experienced Technical Writer to support IT Risk Mitigation initiatives. The candidate will develop and maintain high-quality technical documentation and collaborate with internal teams. A minimum of 5 years of IT technical writing experience is required, along with strong skills in various documentation tools. This is a contractual position based in Winnipeg, MB with some hybrid flexibility.

Qualifications

• Minimum 5 years of IT technical writing experience required.
• Experience developing training materials for adult learners essential.
• Proven work on application discovery playbooks and disaster recovery strategies.

Responsibilities

• Develop and maintain various types of technical documentation.
• Work with SMEs and IT teams to capture technical information.
• Provide guidance on documentation workflows and version control.

Skills

IT technical writing

Training materials development

Microsoft Office Suite

Communication skills

Tools

Jira

Confluence

Visio

SharePoint

Job description

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Location: Winnipeg, MB (onsite with some hybrid flexibility possible)

Contract Term: 2 years (with up to 3 additional 1-year extensions)

Start Date: October 2025

Important: This position is based in Winnipeg, MB. Candidates must be willing to relocate.

Overview

We are seeking an experienced Technical Writer to support a large-scale IT Risk Mitigation initiative. The successful candidate will collaborate with internal teams and external consultants to produce and maintain high-quality technical and operational documentation that is clear, consistent, and aligned with organizational standards and best practices.

Key Responsibilities

• Develop and maintain documentation, including: SOPs; system architecture and design documents; process diagrams and workflows; configuration and deployment guides; disaster recovery and incident response playbooks; policy and compliance documents; user and administrator manuals; training and onboarding guides; knowledge base articles, FAQs, and reporting templates.
• Work with SMEs, IT teams, and project managers to capture and document technical information
• Standardize documentation templates, formats, and style guides
• Provide guidance on documentation workflows and version control
• Participate in peer reviews of documentation for quality and completeness
• Support knowledge transfer and sustainable documentation practices within internal teams
• Contribute to training, guides, and operational documentation as needed

Qualifications

Mandatory Requirements:

• Minimum 5 years of IT technical writing experience
• Experience developing training materials for adult learners
• Proven work on application discovery playbooks and disaster recovery strategies
• Advanced proficiency with Microsoft Word, Excel, PowerPoint, Project, SharePoint, and Visio

Preferred/Assets:

• Strong communication and presentation skills
• Experience with Jira and Confluence
• Familiarity with system design principles and documenting IT/business processes
• Experience documenting business applications in a corporate environment
• Background in business analysis or project management

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology, Consulting, and General Business

Industries

• Business Consulting and Services and Artists and Writers

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