Technical Systems Manager

Formula Fig; Remote; CAD 119,000 - 140,000; Full time

Job summary

A leading skincare brand is seeking a technical manager to oversee integrations with platforms like Shopify and MindBody Online. The ideal candidate will have strong expertise in Shopify Plus and technical fluency with APIs. Responsibilities include troubleshooting issues, enhancing cross-departmental collaboration, and supporting finance with data infrastructure. Competitive salary and benefits package are offered, along with opportunities for professional growth.

Benefits

Competitive benefits package

Unique treatment benefits

Product discounts

Qualifications

• Strong expertise in Shopify Plus, with experience in the US and Canada.
• Technical fluency with APIs and integrations, including debugging and user acceptance testing.
• Hands-on experience with customer experience, marketing, and booking platforms.

Responsibilities

• Manage and optimize integrations across various platforms including Shopify and MindBody Online.
• Troubleshoot technical issues by reading logs and implementing effective fixes.
• Collaborate with external partners to ensure smooth integration.

Skills

Expertise in Shopify Plus

Technical fluency with APIs and integrations

Experience with multi-location retail

Strong documentation habits

Job description

Employer Industry: Skincare and Beauty Retail

Why consider this job opportunity:

• Salary up to $190,000 USD / $140,000 CAD
• Competitive benefits package including vision, dental, and health coverage
• Opportunity to shape the future of a rapidly growing skincare brand
• Dynamic and collaborative work environment
• Continuous professional development and growth opportunities
• Unique perks including treatment benefits and product discounts

What to Expect (Job Responsibilities):

• Manage and optimize integrations across various platforms including Shopify, MindBody Online, and Gorgias
• Troubleshoot technical issues by reading logs and implementing effective fixes
• Collaborate with external partners to ensure smooth integration and accountability
• Bridge backend operations with frontend experience to enhance cross-departmental collaboration
• Support Finance with data infrastructure needs for accurate reporting

What is Required (Qualifications):

• Strong expertise in Shopify Plus, with experience in the US and Canada
• Technical fluency with APIs and integrations, including debugging and user acceptance testing
• Hands‑on experience with customer experience, marketing, and booking platforms
• Experience in multi-location retail, hospitality, or beauty/wellness environments
• Highly organized and adaptable with strong documentation habits

How to Stand Out (Preferred Qualifications):

• Familiarity with membership or subscription models and deferred revenue concepts
• Background in luxury or experiential brands
• Experience with data analytics and insights implementation
• Exposure to UX design principles

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