Technical Support Officer (Cluster/SAS/ 1 - year contract)

People Advantage; Alberta; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading staffing agency in Canada is seeking a Technical Support Officer to ensure smooth operation of laboratory clusters. Responsibilities include maintaining equipment, supporting classes, and managing inventory. Candidates should have a Higher NITEC or Diploma in a related field, with strong communication skills and basic troubleshooting abilities. This role offers an opportunity for proactive individuals to contribute significantly in a lab environment.

Qualifications

• Proactive and detail-oriented individual.
• Basic knowledge of analytical instruments and chemistry.
• Ability to perform basic equipment troubleshooting.

Responsibilities

• Support technical operations across multiple lab clusters.
• Prepare lab materials and equipment for classes and workshops.
• Maintain laboratory cleanliness and equipment readiness.

Skills

Communication skills

Team-oriented mindset

Organizational skills

Basic troubleshooting

Education

Higher NITEC or Diploma in Applied Chemistry, Chemical Engineering, or related fields

Job description

Technical Support Officer (Cluster/SAS/ 1-year contract)

As a Cluster Technical Support Officer, you will play a key role in ensuring the smooth operation of various laboratory clusters. Your responsibilities will include:

• Supporting technical operations across multiple lab clusters to ensure seamless functionality.
• Preparing lab materials and equipment for classes, workshops, and events.
• Maintaining laboratory cleanliness and ensuring equipment is ready and in working condition.
• Assisting lecturers with practical class demonstrations and trial runs.
• Performing basic troubleshooting and coordinating equipment servicing or repairs.
• Managing goods receipt, verifying delivery orders, and notifying requestors.
• Assisting with chemical and biohazard waste disposal in collaboration with the Central Service team.
• Participating in annual asset stock take and inventory management.
• Supporting WSH and QEHS audits and ensuring compliance with safety and quality standards.
• Handling administrative tasks such as lab requests and procurement of equipment and consumables.

What Are We Looking For?

We’re seeking a proactive and detail-oriented individual with:

• A Higher NITEC or Diploma in Applied Chemistry, Chemical Engineering, Chemical Process Technology, Material Science, or related fields.
• Basic knowledge of analytical instruments and chemistry.
• Strong communication skills and ability to work with stakeholders at all levels.
• Flexibility to support different lab clusters as needed.
• A team-oriented mindset with a willingness to learn and adapt.
• Ability to perform basic equipment troubleshooting and follow up on servicing.
• Familiarity with lab safety and compliance practices is a plus.
• Organizational skills to manage inventory and administrative duties effectively.
• A responsible and dependable attitude towards lab operations and support.

We regret that only shortlisted candidates will be notified. Thank you.

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EA Personnel Name: Woon Pei Chyi (Jess)
EA Personnel No: R23119229
EA LicenseNo:11C3955

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