Technical Implementation Specialist

Odaia Intelligence Inc.; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A tech company specializing in AI-driven data solutions is seeking a Technical Implementation Specialist to configure and implement their platform. The ideal candidate will have strong data analysis skills, experience with ETL tools, and familiarity with large data technologies like PySpark and Snowflake. This role is remote-first, with opportunities for in-person team events and a flexible work culture.

Benefits

Flexible working hours

Stock option grants

Virtual and in-person team socials

Qualifications

• Experience with data migration and ETL tools.
• Strong proficiency in programming languages like Python and SQL.
• Experience utilizing large data technologies such as PySpark and Snowflake.

Responsibilities

• Configure and implement AI-driven platform to enable customer success.
• Partner with professional services team throughout the customer lifecycle.
• Build automated ETL workflows for high quality data ingestion.

Skills

Data migration

ETL tools

PySpark

Snowflake

Python

SQL

AWS

APIs

Salesforce

Job description

Overview

ODAIA noun
o·da·ia | 'oh-day-yeah
An Ancient Greek word referring to “tools of the trade.”

Technical Implementation Specialist

ABOUT ODAIA

ODAIA noun
o·da·ia | 'oh-day-yeah
An Ancient Greek word referring to “tools of the trade.”

ODAIA is a remote first organization, all our positions are WFH with frequent company and team based socials, events and meetings in-person and virtually.

ODAIA works with pharma commercial teams to grow their brands and engage with the right healthcare professionals (HCPs) at the right time. ODAIA's SaaS AI platform turns complex data into personalized insights, enabling commercial teams to understand their customers - (HCPs), predict prescribing behaviors and make informed decisions that bring therapies to patients faster.

ODAIAns (what we call ourselves) are inspired to reinvent the future of how non-technical people leverage data in their day-to-day lives. We are passionate about solving complex problems in data, AI, engineering, design, and product, so our customers don’t have to. We live by the notion that “simplicity is the ultimate sophistication;” and making simplicity scalable is an even bigger challenge. That’s why we have a crazy talented team led by serial entrepreneurs, tech veterans, and life sciences experts.

To learn more visit odaia.ai.

OUR MISSION

Reducing patients’ time to therapy by facilitating meaningful interactions with healthcare providers, through human-centric software powered by AI.

WHAT’S ON OFFER

As a Technical Implementation Specialist reporting to the Manager, Technical Implementations, you will play a critical role in configuring and implementing our AI-driven platform to enable our customer’s success. You will partner closely with the professional services team throughout the entirety of the customer lifecycle and be responsible for managing all data-related activities. The ideal candidate will have strong technical fluency - especially in data analysis, querying, and ETL.

WHAT YOU WILL DO

• Work directly with our customers to discover data assets and work to integrate them into our platform
• Collaborate with customers and internal teams to define technical requirements for implementations
• Configure our platform to meet the needs of the customer
• Build automated ETL workflows to enable repeatable and high quality data ingestion
• Utilize modern data tools like PySpark and Snowflake to explore and troubleshoot issues with ETL, data ingestion or system configuration
• Utilize our platform to ensure smooth weekly data deliveries
• Continuously seek opportunities to enhance system processes and drive scalability
• Configure and deploy solutions that integrate with customers’ existing systems, ensuring seamless data flow and functionality
• Lead troubleshooting efforts during implementation phases to resolve technical challenges
• Uphold security protocols to protect data integrity and comply with industry standards

WHAT YOU BRING

• [Required] Experience with data migration and ETL tools
• [Required] Experience utilizing large data technologies such as PySpark and Snowflake
• Knowledge of APIs and integration frameworks
• Familiarity with industry-specific tools (e.g., Veeva Vault, Salesforce) and standards
• Technical skills:
• [Required] Strong proficiency in programming (e.g., Python, SQL), database management, and cloud platforms (e.g., AWS)
• Additional skills:
• Excellent communication and interpersonal skills to work effectively with technical and non-technical stakeholders
• Strong problem-solving skills and a customer-centric mindset

WHAT WE OFFER

• A strong values based culture, we Ignite Innovation, Own It and Stand Together
• A high calibre, remote - first team
• Tremendous growth and unique learning opportunities, working within a fast paced, growing scale-up environment
• A large amount of ownership and autonomy for managing things directly
• No waiting period for medical and dental benefits enrollment
• Flexible working hours, focusing on what we achieve and not the number of hours we clock
• A flexible vacation policy
• Stock option grants
• Career development opportunities
• Virtual and in person socials and team meetings

LOCATION

We are a remote first company with employees in both Canada and the US. Our office hub is located downtown Toronto. Team building, communication and social connectivity are important and we support this with virtual and in-person collaborative work sessions, team meetings and socials.

EMPLOYMENT VERIFICATION

Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.

DIVERSITY, EQUITY & INCLUSION

ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected and heard. We are committed to creating a diverse workplace, and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, disability status or any other characteristics protected by local laws, regulations or ordinances.

ACCOMMODATIONS AND ACCESSIBILITY

Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].

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