Technical Account Executive

DBSync Inc; Remote; CAD 70,000 - 90,000; Full time

Job summary

A technology solutions provider is seeking a Technical Account Executive to guide prospects through the platform journey. This role involves engaging leads to understand their needs, delivering tailored demos, and supporting customers through evaluation and onboarding. Candidates should have 3-5 years in IT or SaaS sales, strong communication skills, and a good grasp of data integration technologies. The position is remote and located in Canada.

Qualifications

• 3–5 years of experience in IT or SaaS sales, preferably in B2B environments.
• Experience with outbound sales, including cold calling and lead qualification.
• Strong understanding of sales principles and customer service best practices.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver outstanding sales service and support to ensure high customer satisfaction.
• Conduct product demonstrations and communicate product features effectively.
• Manage full-cycle sales to meet revenue targets.
• Collaborate with product and customer success teams to refine sales strategies.

Skills

Experience in IT or SaaS sales

Outbound sales skills

Expertise in B2B Mid/enterprise sales

Strong communication skills

Technical understanding of data integration

Analytical skills

Education

MBA

Tools

Salesforce CRM

Job description

About Us

At DBSync, we provide the opportunity to use technology that creates innovative and next-generation data integration products, which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider of data integration and data warehousing services for both cloud/SaaS-based on-demand applications. We were incubated by Salesforce.com (as a part of Avankia) before getting spun off as a separate company. DBSync provides data integration as a SaaS-based, standalone, or hosted integration at a competitive price with a plethora of benefits for business users.

Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integration needs.

At DBSync, we encourage innovation and creativity, and our team is diverse, consisting of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start‑up‑like environment, making each feel important and responsible with an equal opportunity to grow to the sky’s limit!

If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success, and influence future visions and products, and be a successful part of the next‑gen trend, DBSync is the place for you!

Our Value System

• We genuinely care
• We do not waste time on manual or mundane tasks
• We have a fun environment
• We own it
• We are experts in what we do
• We win together

DBSync has been:

• We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
• Based on the reviews, G2 has awarded DBSync the following badges.
  • Best Relationship – Winter 2024
  • Leader Americas Winter 2024
  • Best Results – Winter 2024
  • Best Usability – Winter 2024

About the Role:

As a Technical Account Executive at DBSync, you’ll guide prospects and customers through their journey with our platform. You’ll engage leads, understand their technical and business needs, and deliver tailored product demos that clearly showcase our value. You’ll support customers through evaluation, onboarding, and issue resolution—ensuring a smooth experience while driving sales and achieving revenue goals.

Responsibilities:

• Deliver outstanding sales service and support to ensure high customer satisfaction.
• Conduct product demonstrations and clearly communicate product features and technical value.
• Guide clients through complex technical sales discussions, ensuring they understand the value of DBSync’s solutions.
• Build prospect lists and generate new leads through outbound cold calls, emails, and follow‑ups.
• Manage full‑cycle sales to meet monthly, quarterly, and annual revenue targets.
• Collaborate with product, support, and marketing teams to ensure a consistent customer experience.
• Work closely with product, marketing, and customer success teams to refine sales strategies.
• Address customer questions, troubleshoot issues, and coordinate with tech teams for resolution.
• Stay updated on industry trends, product developments, and competitors.
• Identify opportunities to improve sales processes and enhance customer engagement.

Skills & Qualifications

• 3–5 years of experience in IT or SaaS sales, preferably in B2B environments.
• Experience with outbound sales, including cold calling, list building, and lead qualification.
• Expertise in B2B Mid/enterprise sales and selling cloud‑based or SaaS solutions.
• Strong understanding of sales principles and customer service best practices.
• Excellent verbal and written communication skills, with strong presentation abilities.
• Deep technical understanding of data integration, cloud technologies, and SaaS‑based solutions.
• Strong analytical and problem‑solving skills; able to interpret customer needs and market signals.
• Familiarity with Salesforce CRM is a plus.
• Energetic, friendly, and customer‑centric mindset; strong work ethic in a fast‑paced environment.
• MBA preferred but not required.

Job Location

Canada (Remote)

For more information about DBSync, visit https://www.mydbsync.com

Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB