Team Lead, Inside Sales

Compass Group North America; Mississauga; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading foodservice company in Peel Region, Mississauga, is seeking a Team Lead, Inside Sales. This role involves overseeing a business development team and driving strategic growth initiatives. Ideal candidates will have 5+ years of experience in Business Development, strong leadership skills, and a background in CRM systems. Bilingualism in English and French is preferred. Join us to help shape our growth strategies.

Qualifications

• 5+ years in Business Development or Sales, with at least 2 years in a leadership role.
• Proven experience managing high-performing business development teams.
• Strong understanding of CRM systems and reporting tools.

Responsibilities

• Lead and support a team of Business Development Managers.
• Set and monitor KPIs for team performance.
• Provide coaching and development opportunities.
• Align strategies with Sales Directors and VPs.
• Monitor market trends and competitor activity.

Skills

Business Development

Leadership

CRM systems

Communication

Bilingual (English and French)

Education

Bachelor’s degree in Business or Marketing

Tools

Microsoft Dynamics

Job description

Overview

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Job Summary

As a Team Lead, Inside Sales on the Growth Team, you will play a pivotal leadership role in driving strategic growth and pipeline development. You will oversee a high-performing team of Business Development Managers and work closely with sector leaders, sales executives, and functional teams.

Now, if you were to come on board as our Business Development Lead, we’d ask you to do the following for us:

Responsibilities

• Lead, mentor, and support a team of Business Development Managers (BDMs) in executing strategic outreach campaigns.


• Set and monitor KPIs to ensure team performance aligns with Growth Team objectives.


• Provide regular coaching, training, and development opportunities.


• Foster a culture of collaboration, initiative, and accountability.


• Partner with the Director of Business Strategy & Analytics to shape and evolve the business development strategy, including segmentation, targeting, and outreach tactics.


• Align campaign strategies with Sales Directors and VPs.


• Oversee the development and iteration of call/email scripts and outreach content.


• Own the team's CRM best practices.Lead the reporting process for all business development metrics.


• Monitor market trends, competitor activity, and client news to proactively inform team strategies.


• Lead research initiatives on emerging sectors


• Support attendance and planning for tradeshows, conferences, and key networking events.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field required; advanced degree an asset.


• 5+ years in Business Development or Sales, with at least 2 years in a people leadership role.


• Proven experience in managing high-performing business development teams.


• Strong understanding of CRM systems (e.g., Microsoft Dynamics) and reporting tools.


• Excellent communication, coaching, and presentation skills.


• Data-driven mindset with a passion for process improvement and scalable growth.


• Industry experience (contract food services or B2B sales) is highly desirable.


• Bilingualism (French and English) is preferred.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.