Team Lead Canada (Part-TIme)

Follett; Red Deer; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Team Lead to enhance store operations and drive sales in Red Deer. This role involves collaborating with management to ensure merchandise is effectively priced and stocked, while also leading a team to meet customer needs. The ideal candidate will have relevant retail experience and strong leadership skills, ready to take charge in the absence of the Store Manager. If you are passionate about customer service and team dynamics, this opportunity offers a chance to make a significant impact in a vibrant retail environment.

Qualifications

• 1-3 years of relevant experience in retail or customer service.
• Ability to lift 25-50 pounds and use proper equipment.

Responsibilities

• Lead team members and assist with store operations.
• Respond to customer and team member concerns in the absence of the Store Manager.

Skills

Customer Service

Team Leadership

Basic Computer Skills

Education

Associates Degree or equivalent

Job description

Position Overview
The Team Lead Canada works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers, and drive sales and profits. Assist Team Members with completing the work within the store. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Qualifications

• 1-3 years of relevant experience
• Associates Degree or equivalent preferred
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills which include the ability to create and save text documents and to create and send emails
• Willingness to work a flexible schedule including evening and weekend hours.