Team Lead Canada (Part-TIme)

Follett; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Team Lead to oversee store operations and ensure customer satisfaction. In this role, you will collaborate with management to stock merchandise, drive sales, and support team members in a fast-paced retail environment. Your leadership will be crucial in addressing customer and team member concerns, especially during peak hours. If you're passionate about retail and enjoy working in a team-oriented atmosphere, this opportunity is perfect for you, offering the chance to make a significant impact on store success.

Qualifications

• 1-3 years of relevant experience in a retail environment.
• Ability to lift 25-50 pounds and move merchandise safely.

Responsibilities

• Lead the team in the absence of the Store Manager, ensuring customer satisfaction.
• Assist with pricing, stocking, and driving sales in the store.

Skills

Customer Service

Team Leadership

Basic Computer Skills

Education

Associates Degree

Job description

Position Overview
The Team Lead Canada works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers, and drive sales and profits. Assist Team Members with completing the work within the store. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Qualifications

• 1-3 years of relevant experience
• Associates Degree or equivalent preferred
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills which include the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule including evening and weekend hours.