Systems Specialist & Microsoft 365 & Microsoft Exchange

Personnel Search Ltd.; Fredericton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A technology support firm is seeking a Systems Specialist, Microsoft 365 and Microsoft Exchange, to provide expert-level support in end-user computing environments. The role includes responsibilities such as managing Microsoft Exchange and Azure Virtual Desktop, enhancing security and compliance measures, and contributing to IT initiatives. Ideal candidates will have a degree in IT and 3-8 years of relevant experience. A commitment to continuous improvement and collaboration is highly valued.

Qualifications

• 3–8 years of experience in IT systems or infrastructure environments.
• Strong written and verbal communication and customer service skills.
• High attention to detail and ability to manage changing priorities.

Responsibilities

• Administer and support Microsoft Exchange 2016/2019 and Microsoft 365.
• Deploy and maintain Azure Virtual Desktop infrastructure.
• Lead IT initiatives such as hardware refresh programs.

Skills

Microsoft Exchange

Microsoft Intune

Azure Virtual Desktop (AVD)

SCCM

Active Directory (AD)

Education

University degree or college diploma in Information Technology or related discipline

Tools

Microsoft Azure

Job description

Our client is currently seeking a Systems Specialist, Microsoft 365 and Microsoft Exchange to join their team. This role is a collaborative and hands‑on position responsible for delivering expert‑level support across end‑user computing (EUC) environments, including desktops, laptops, mobile devices, and virtual desktop platforms. The successful candidate will contribute to the optimization, stability, and security of Microsoft‑based collaboration and endpoint environments, while supporting innovation and continuous improvement.

Key Responsibilities

• Administer, support, and optimize Microsoft Exchange 2016/2019 and related Microsoft 365 collaboration tools
• Manage and enhance endpoint management platforms, including Microsoft Intune and System Center Configuration Manager (SCCM)
• Deploy, configure, and maintain Azure Virtual Desktop (AVD) infrastructure to support secure and scalable remote access
• Build, maintain, and update standardized operating system images and application packages
• Collaborate with cybersecurity teams to implement endpoint security, compliance, and protection policies
• Lead or contribute to IT initiatives such as hardware refresh programs, operating system upgrades, and application deployments
• Create and maintain technical documentation, procedures, and internal knowledge base articles
• Provide Tier 3 escalation support and mentor junior IT staff
• Partner with business units to deliver timely, process-driven technical solutions aligned with ITIL best practices
• Stay current with end‑user computing (EUC) trends and recommend improvements to tools and processes

Qualifications

• University degree or college diploma in Information Technology, Computer Science, or a related discipline, or equivalent experience
• 3–8 years of experience in IT systems or infrastructure environments
• Hands‑on experience with:
  • Microsoft Exchange
  • Microsoft Intune
  • Azure Virtual Desktop (AVD)
  • SCCM
  • Active Directory (AD)

• Working knowledge of Microsoft Azure cloud platform
• Strong written and verbal communication and customer service skills
• High attention to detail with the ability to manage changing priorities
• Proven ability to work effectively in a collaborative team environment

Preferred / Assets

• Microsoft Certified Systems Associate (MCSA) or Microsoft Certified Azure Associate
• ITIL Foundations Certification
• Six Sigma Yellow Belt Certification

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

If you’re ready for a new challenge, we encourage you to apply today by clicking on the “Apply to Job” button below or contacting Jared Larsen at 506-852-0868 for additional information.