SYSTEMS ADMINISTRATOR / SYSTEMS ANALYST

Communications Security Establishment (CSE); Ottawa; On-site; CAD 70,000 - 92,000; Full time

Job summary

The Communications Security Establishment (CSE) is seeking candidates for IT roles in Ottawa. Successful applicants will have a background in system administration and helpdesk support, possessing strong cognitive thinking skills and effective communication abilities. Competitive salaries and a thorough application process, including security clearance, are essential components of this job offering.

Qualifications

• Required educational qualifications include a relevant university degree or college diploma.
• Training in system and desktop administration is essential.
• Must demonstrate cognitive thinking skills and the ability to work in a team.

Responsibilities

• Support IT users and maintain the infrastructure efficiently.
• Administer operating systems, software, servers, and storage devices.
• Manage and support enterprise computing infrastructure.

Skills

Cognitive Thinking Skills

Interactive Communication

Working in a Team

Achieving Results

Change and Innovation

Education

University degree in Computer Science or Computer Engineering

College diploma in a related field

Tools

VMWare

OpenStack

Hyper-V

Docker

Kubernetes

Bash

Python

Powershell

Job description

EMPLOYER: Communications Security Establishment (CSE)

JOB DESCRIPTION:

Start date is approximate dependent on security process.

Salary Range:

Salaries range from $70,269.00 to $91,764.00, depending on the level. These positions are currently eligible for a market allowance ranging from $5,809.98 to $8,366.36. Salary ranges and market allowance are currently under review.

You must clearly demonstrate in your application how you meet these required qualifications:

Education

You must have one of the following:

• A University degree* in a field related to the position, such as (but not limited to) Computer Science or Computer Engineering.
• A college diploma* in a field related to the position.
• An acceptable combination of education and experience relevant to the position.

*The educational program must be recognized in Canada and you must be able to provide proof of education credentials. Students graduating within the next twelve (12) months are eligible to apply.

Experience

We are looking for people with training and experience in one or more of the following areas:

• System administration which may include, but not limited to operating systems, software, server, storage, and appliance administration in a networked environment.
• Desktop administration which may include but not limited to, all aspects of endpoint computing/deskside computing, operating systems and peripherals in a networked environment.

Mandatory for both levels

• IT User Support / Help Desk

Applies his/her in-depth technical knowledge of a specific application, system or business process to support users who have questions or who are experiencing difficulties, errors or system failures and to keep the IT environment functioning efficiently, effectively and securely.

• Infrastructure / Platforms

Knowledge and ability to support the enterprise computing infrastructure (e.g.enterprise servers, storage devices and systems, hardware and software) in the provision, management, storage, operation, scheduling, support and maintenance of the infrastructure.

• Knowledge of Information Technology

Generalist’s knowledge of all areas in IT, including but not limited to: Software Application Development, Database Management, IT Security, IT Architecture, System Administration.

Mandatory for both levels

• Cognitive Thinking Skills

Responding to challenges with innovative solutions, products, or services by questioning conventional means, using intuition, experimentation & fresh perspectives; understanding, analyzing, synthesizing, and relating complex information and abstract variables.

• Working in a Team

Demonstrating effective interpersonal skills & working cooperatively and effectively within & across organizational units to achieve common goals.

• Interactive Communication

Communicating in a compelling, honest, persuasive, effective and articulate manner, thinking about who you need to communicate with, ensuring the message is clear, understood & consistent with CSE objectives.

Mandatory for both levels

• Achieving Results

Deliver on commitments through actions that reflect personal accountability, sound judgement, decisiveness & business acumen.

• Change and Innovation

Create a culture where flexibility and openness to new ideas are encouraged. Lead transformation with courage and conviction.

Asset Qualifications

You should clearly demonstrate in your application any specialized expertise that apply to you, as it will be used to determine which team you could best complement within CSE.

Assets Experience

• Experience working with and/or supporting Cloud infrastructure and virtualization technologies (such as VMWare, OpenStack or Hyper-V).
• Experience with IT Automation and Orchestration (such as Docker, Kubernetes, scripting, Puppet and/or Ansible).
• Experience networking in a data center environment including, IP networking, cabling, switch, and firewall configuration.
• Experience configuring and supporting storage systems.
• Experience interacting with clients to resolve incidents or implement changes with respect to enterprise systems.
• Experience with system administration of Linux or Windows operating systems on enterprise infrastructure or desktop environments and peripherals.
• Experience in preparing, implementing and supporting desktop systems including system imaging, deploying and patching.
• Experience working in aspects of Cyber Security.
• Experience writing and maintaining scripts in Bash or Python or Powershell.
• Experience with Unified Communication (VTC, VoIP, SIP etc.).
• Experience with working with /administration of Public Key Infrastructure (PKI).

Candidates may be assessed on one or more of the following asset competencies:

• IT Service Management Processes

Knowledge and ability to implement the methods, practices and policies governing the design, development and use of the IT support processes designed to keep the IT environment functioning efficiently, effectively and securely.

• System Integration

You can incrementally integrate and test components and systems and their interfaces in a logical fashion to create operational systems.

• Telecommunications (Data and Voice) Networks

You possess the knowledge and ability to implement the methods and practices governing the design, analysis, development, management and use of the hardware and software used to transfer information such as data, voice, images, and video.

• Project Management

You are able to deliver on your commitments and contribute to the planning, implementation, monitoring and completing of projects, ensuring effective management of scope, resources, time, cost, quality, risk and communications.

• Service

Identifies & responds to current & future client needs; provides service that meets or exceeds clients’ expectations.

• Integrity, Respect and Awareness

Create & promote a culture of integrity, transparency, fairness & respect. Recognize one’s own areas of personal & professional strength as well as areas for development & is committed to continuous learning to enhance self-awareness.

Application Process

Who Can Apply

You must be a Canadian citizen, be eligible for a Top Secret security clearance and be willing to comply with CSE’s own security policies and standards.

Security Requirements

You must have no criminal record. The screening process involves a

• security interview
• polygraph test
• psychological assessment
• background investigation covering a minimum of your last 10 years history, including credit and financial verifications.

How to Apply

Go to our website https://www.cse-cst.gc.ca/

START DATE:

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.

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