Systems Administrator

Magnet Forensics; Southwestern Ontario; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

A leading software development company in Canada, Ontario, is seeking an experienced Systems Administrator to manage their infrastructure effectively. This role involves troubleshooting technical issues, overseeing system monitoring, and coordinating with third-party vendors. Candidates should have a degree in Computer Science and at least 3 years of technical experience. The company offers competitive compensation within the range of $60,900 - $100,000 (CAD) annually and benefits like generous time off and healthcare.

Benefits

Generous time off policies

Competitive compensation

Healthcare and retirement benefits

Volunteer opportunities

Qualifications

• 3+ years’ experience in technical infrastructure administration.
• Knowledge of security and networking technologies.
• Flexibility in scheduling and willingness to work extra hours.

Responsibilities

• Handle technical issues and provide updates.
• Document internal procedures and knowledgebase articles.
• Coordinate with vendors for services and products.

Skills

Technical issue handling

System monitoring

Project management

Interpersonal skills

Communication skills

Education

Degree/Diploma in Computer Science or equivalent

Tools

Windows Platform

Office 365

Azure

Linux/Unix

Virtualization technologies

Job description

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you!

Role Overview

Answering to the Manager, IT Operations, the Systems Administrator is responsible for effective provisioning, installation and configuration, operation, and maintenance of systems hardware and software and related infrastructure. The Systems Administrator participates in day-to-day operations, technical research, project development to enable continuing innovation within the infrastructure.

What You’ll Do

• Handling technical issues, following up, and providing timely updates
• Technical design and deployment of internal and external systems
• Understanding security risks and security technologies
• Documenting internal procedures and knowledgebase articles for end-users
• Update, audit, and configure systems and software, and document system configurations
• System monitoring/configuration, verifying the integrity and availability of all hardware, server resources, systems and key processes
• Reviewing system and application logs, and verifying scheduled jobs
• Coordinate with third-party vendors to ensure timely delivery of services and products
• Evaluate vendor performance and maintain effective relationships to support infrastructure needs
• Lead and manage projects from initiation to completion, ensuring alignment with organizational goals
• Providing support outside normal hours of work
• Other duties as assigned

What We’re Looking For

• Degree/Diploma in Computer Science or equivalent experience
• 3 + years’ technical experience including administration and support of technical infrastructure
• Expert knowledge of Windows Platform, Apple OS X, Apple iOS, and Android
• Expert knowledge of Office 365, Azure, Group Policy and Directory Services/LDAP
• Considerable knowledge in virtualization technologies (Hyper‑V, VMware)
• Knowledge in Linux/Unix technologies
• Knowledge of security and firewall technologies
• Knowledge of storage technologies
• Knowledge of networking technologies (i.e. Routing, Switching, Firewalls)
• Knowledge of Saas app management & provisioning (SSO, SCIM)
• Flexibility in scheduling with a willingness to work extra non‑standard hours as required
• Strong interpersonal and verbal and written communication skills
• Demonstrated skill in setting clear priorities, defining objectives, and delivering measurable results in an agile environment
• May be required to Travel

Compensation & Benefits

$60,900 - $100,000 (CAD) a year

$71,300 - $85,000 (USD) a year

Salary range (min - max)

Position Type: Current Vacancy

Benefits

• Generous time off policies
• Competitive compensation
• Volunteer opportunities
• Reward and recognition programs
• Employee committees & resource groups
• Healthcare and retirement benefits

Indicators of Success

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us.

How We Work

At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE – We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Equal Opportunity Statement

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [e-mail] should you require any accommodations.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found.