SUPPORT WORKER: HOUSING, SHELTER, AND OUTREACH # 064-22

John Howard Society of the Lower Mainland (JHS); British Columbia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community support organization in Kelowna is seeking a Support Worker to provide social and wellness assistance to a diverse adult population facing various challenges. Responsibilities include supporting daily living activities, managing potential emergencies, and assisting in case management. Candidates should have a relevant educational background and experience. The position offers competitive pay, health benefits, and flexible shift options.

Benefits

Competitive pay

Health benefits

EAP

RRSP matching

Paid time off

Training opportunities

Qualifications

• Minimum one year of relevant experience required.
• Physical ability to perform role duties.
• Ability to pass Criminal Record Check and Vulnerable Sector check.

Responsibilities

• Provide social and wellness support to clients.
• Assist clients in daily living activities and life skills.
• Oversee Overdose Prevention Services.

Skills

Social support

Crisis management

Life skills development

Client transportation

Education

Certificate, degree, or diploma in human/social service

Job description

SUPPORT WORKER: HOUSING, SHELTER, AND OUTREACH #064-22

Position Overview

Posted: October 3rd, 2022

Competition Number: 064-22

Department: Housing Services and Outreach Services

Location: Kelowna

Compensation: $21.53 - 24.98/hour + $1.00 shift premium (12am-8am) + EFAP + Group Benefits + RRSP

Status: Permanent, various shifts available (casual, part-time, full-time)

Start Date: Ongoing recruitment

Responsibilities

1. Provide social and wellness support to a diverse adult population with complex needs, including substance misuse, mental health issues, neurodevelopmental disabilities, criminal justice involvement, and challenging behaviors.
2. Assist clients in enhancing their quality of life through activities of daily living and developing life skills, facilitating community reintegration.
3. Complete duties in accordance with organizational policies, mission, ethics, values, and constitution.
4. Recognize, analyze, and manage potential emergencies to ensure safety.
5. Assist with case management and work collaboratively with clients to set service delivery goals.
6. Oversee Overdose Prevention Services, intervene, and administer Naloxone during overdoses.
7. Transport and assist clients with appointments, shopping, or outreach activities.
8. Document activities as per program policy (e.g., CAMS).
9. Monitor building access to authorized individuals.
10. Assist with activities of daily living, including appointments, budgeting, shopping, and meal planning.
11. Collect rent as needed.
12. Perform other duties as assigned by managers.

Qualifications

• Certificate, degree, or diploma in a related human/social service field.
• At least one year of recent, relevant experience.
• Physical ability to perform the role's duties.
• Ability to pass a Criminal Record Check and Vulnerable Sector check.
• Proof of COVID-19 immunization required.
• Class 5 driver’s license with a clean driving record and access to a vehicle (for some positions).
• Combination of education and experience may be considered.

About John Howard Society of Okanagan & Kootenay

If you are passionate about social justice and making a difference, consider a career with us. We value honest, meaningful human connection and strive to create a supportive community dedicated to housing, justice, and inclusion for all. We offer opportunities ranging from casual to full-time, with benefits including competitive pay, health benefits, EAP, RRSP matching, paid time off, and training opportunities.

Application Process

We encourage diverse applicants and support accommodations throughout the hiring process. To apply, send your cover letter and resume to:

Housing and Shelter: [e-mail]

Join us in making a difference. Where humanity works!