supervisor - retail

The Hatch Winery; Kelowna; On-site; CAD 45,000 - 60,000; Full time

Job summary

A local winery in Kelowna is seeking a Supervisor to oversee staff, manage sales, and coordinate activities. Candidates should have a trades certificate or diploma and 1-2 years of related experience. You will train staff, organize inventory, and ensure customer satisfaction in a lively environment. This is a permanent position requiring commitment to quality and teamwork.

Benefits

Dental plan

Disability benefits

Health care plan

Bonus

Gratuities

Registered Retirement Savings Plan (RRSP)

Qualifications

• 1-2 years of experience in a supervisory or management role.
• Must have experience in customer service or retail.

Responsibilities

• Supervise staff and delegate duties.
• Train and resolve customer requests and complaints.
• Organize inventory and coordinate activities.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Attention to detail

Organized

Team player

Initiative

Education

Other trades certificate or diploma

Job description

Education: Other trades certificate or diploma

Experience: 1 year to less than 2 years

Work setting

• Wineries
• Sales

Tasks

• Supervise staff (apprentices, stage hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Sell merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Provide staff training

Supervision

• Customer service clerk

Type of product

• Wines

Area of work experience

• Project planning

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player
• Initiative

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Bonus
• Gratuities
• Registered Retirement Savings Plan (RRSP)

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week