Supervisor- Personal Support Services

Carefor Health & Community Services; Ottawa; On-site; CAD 65,000 - 85,000; Full time

Job summary

A nonprofit home care provider in Ottawa is seeking a Supervisor of Personal Support Services to manage daily service delivery, ensure quality care, and support staff training. Experience in a healthcare role is essential. This position offers the opportunity to make a positive impact on the community while working with a dedicated team.

Benefits

HOOPP pension plan

Comprehensive onboarding and training

Flexible schedule

Qualifications

• Experience in supervising personal support services or similar roles.
• Strong understanding of evidence-based best practices.
• Ability to engage with service funders and support staff development.

Responsibilities

• Oversee daily delivery of personal support services.
• Complete and update personal support care plans.
• Participate in client case conferences and staff training.

Skills

Leadership

Communication

Client engagement

Education

Relevant healthcare degree

Job description

The Opportunity: Supervisor- Personal Support Services, Permanent

As the Supervisor, Personal Support Services (PSS), you are responsible for daily delivery of personal support services provided by PSWs. You will complete personal support care plans with new clients, update care plans as required, engage with service funders (primarily Ontario Health at Home Care Coordinators), participate in client case conferences, and support the resolution of identified service concerns. In collaboration with the Professional Practice Team, you will support the orientation of new staff, provide ongoing staff training, follow up with any identified job performance issues and complete regular performance reviews. In doing so, you will ensure high quality personal support services are delivered to Carefor clients. Further, you will use evidence-based, best practice guidelines supported with informational data to ensure successful team performance. This position description outlines the key responsibilities and the nature of work. It is not a comprehensive inventory of all duties and tasks of the position.

About us:

Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.

For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives.

Carefor is committed to providing an inclusive, barrier-free recruitment and selection process. Please let us know in your application if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.

Apply Now

• Name
• First
• Last
• Email
• Phone
• Message
• Attach Cover Letter
• What region are you applying for? (Required)
  • Eastrn Counties
  • Renfrew County
• What position are you applying for (Required)
  • PSW
  • RPN
  • RN
  • Physiotherapist
  • Occupational Therapist
  • Social Worker
  • Dietary Aide
  • Cook
  • Driver
  • Respite/Day Program
  • Other
• CAPTCHA