Supervisor, Manual and Mechanized

Canada Post; Quebec; On-site; CAD 50,000 - 65,000; Full time

Job summary

A national postal service in Quebec is seeking a Supervisor for Manual and Mechanized operations. This role involves overseeing team operations, ensuring optimal staffing, promoting workplace safety, and conducting quality checks on mail processing. Ideal candidates will possess a high school diploma, management experience, and a working knowledge of Microsoft Office. Join a committed team and contribute to enhancing productivity and efficiency in mail operations.

Qualifications

• Minimum 1 year experience managing a team or 2 years in a unionized environment.
• Working knowledge of Microsoft Office.
• Post-secondary education is a plus.

Responsibilities

• Set daily priorities and schedules for staff to meet deadlines.
• Promote workplace safety and take corrective actions.
• Supervise and coach staff, resolving issues and promoting respect.
• Monitor productivity levels and adjust staffing as needed.
• Conduct quality checks and resolve minor issues effectively.
• Analyze productivity reports for improvements.
• Liaise with other sections for efficient operations.
• Maintain employee time records for accurate payroll.
• Produce reports and perform administrative tasks.

Skills

Team Management

Microsoft Office

Workplace Safety

Education

High School diploma or GED

Post-secondary degree/diploma

Job description

Job Requisition Id: 196528
Business Function: Plant Operations
Primary City: Québec
Other Location(s):
Province: Quebec
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: French Essential
Employee Class and Level: OP 01
Working Hours: Monday to Friday, 15h00 to 23h00 and based on the temporary assignments
Number of Vacancies: 1
Job Closing Date (YYYY-MM-DD): 2025/12/17

Job Description

The Supervisor, Manual and Mechanized oversees the operation of an assigned area of the shift or section and assists in the management of the efficient manual and machine processing of mail.

Job Responsibilities

Below are the main job requirements and responsibilities for the Supervisor, Manual and Mechanized.

• Sets daily priorities and schedules staff for the assigned area to ensure that deadlines and service commitments are met.

• Promotes and implements workplace safety and health programs and processes for their work unit. Takes corrective action to rectify unsafe operating conditions. Oversees the return-to-work and accommodation of employees.

• Supervises, coaches, and provides guidance and leadership to employees, promoting a respectful environment in the workplace. Administers human resources processes. Resolves staff issues. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement. Creates learning and knowledge transfer opportunities for assigned staff.

• Maintains optimum productivity levels by closely monitoring and adjusting staffing to workload. Estimates workloads in order to arrange for adequate staff to be on duty. Recommends the use of overtime, as required, and occasionally authorizes its use when working alone.

• Performs frequent quality checks on all aspects of the designated shift or section. Conducts hourly throughput checks on mechanized processes and daily observations of employee productivity for manual sorting. Investigates abnormalities, resolves minor issues, and escalates more significant problems.

Job Responsibilities (continued)

• Analyzes daily productivity reports to determine problems and trends. Shares analysis and results with team. Works to improve performance and implement best practices in productivity.

• Liaises with other sections in operations to ensure the efficient movement of mail and employees between sections.

• Maintains employees’ time and leave to ensure the accurate and timely pay for all employees.

• Produces reports, resolves related data issues and performs other administrative tasks associated with a team leader role.

Qualifications

Education

• High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)

Experience

• Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment.

• Working knowledge of Microsoft Office (i.e., understand the major features of each software application)

Other Candidate Requirements

• Not Applicable

Assets

• Post‑secondary degree/diploma.

• Experience with distribution processes

Other Information

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.