Supervisor, Live-in Care and Community Services

Algoma Family Services; Sault Ste. Marie; On-site; Full time

Job summary

Algoma Family Services is seeking a Service Supervisor in Sault Ste. Marie to enhance the Live-in Care and Community Services. This permanent role focuses on program development, staff management, and ensuring compliance with legislated guidelines. Candidates should possess a Master's or Bachelor's in Social Sciences and have substantial experience with children and youth experiencing mental health challenges.

Qualifications

• Minimum of five years related experience.
• Experience working with children and youth with mental health and substance use disorders.
• Knowledge of residential licensing requirements.

Responsibilities

• Oversee program development and budget management.
• Recruit, train, and schedule Child and Youth Care Practitioners.
• Ensure compliance with regulations and reporting requirements.

Skills

Crisis intervention

Financial management

Operations management

Relationship building

Attention to detail

Decision-making

Bilingual services

Education

Master’s degree preferred

Bachelor’s degree in Social Sciences

Child and Youth Work / Social Services Worker Diploma

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Job description

Reports to : Senior Director of Services / Chief Executive Officer

Status : Permanent, Full-Time

Hourly Rate : $65, – $80,

Reference # : CBS-0417-01

Posting Date : April 17, 2025

JOB SUMMARY

This new and exciting position will assist Algoma Family Services deliver on its vision of expanding our Live-in Care and also Community Services. The Supervisor is responsible for program development, budget management, the recruitment, training, and scheduling of Child and Youth Care Practioners and alternate care providers (Therapeutic Foster Parents) to support our live-in care and community services. As an integral member of the Algoma Family Services Leadership Team, the Supervisor will also be responsible for service planning, licensing for live-in care programs, and adherence to legislated regulations and AFS policies and procedures by the Live-In Care and Community Services Teams. The Supervisor will report to the CEO (temporarily) and be responsible for the completion of all required reports such as Incident and Serious Occurrence reports.

Algoma Family Services is committed to providing inclusive and culturally sensitive services from a client-centered, strength-based, and solution-focused approach within an anti-oppressive practice context. The Supervisor plays a key role in establishing our culture of care, models our organizational values, and delivering on our organizational vision, mission, and strategic objectives.

MINIMUM EDUCATION

• Master’s degree is preferred
• or Bachelor’s degree in the Social Sciences
• Child and Youth Work / Social Services Worker Diploma

MINIMUM EXPERIENCE

• Minimum of five years related experience.

QUALIFICATIONS

Demonstrated experience in the following areas :

• working with children and youth experiencing high-risk complex mental health and / or substance use disorders. This experience will include working with children and youth presenting with neuro-diverse developmental needs such as FASD or ASD
• recruitment, training, and scheduling of staff.
• residential licensing requirements and the completion of serious occurrence reporting, including an understanding of Occupational Health and Safety Supervisory responsibilities,
• working with families and youth for transition and after-care for youth discharged from the Live in Treatment Program,
• working in a unionized workplace,
• financial and operational management,
• ability to independently make sound decisions, and carry them out and / or delegate.

Advanced knowledge and comprehension in :

• crisis intervention, and
• pertinent legislation, such as the : Child, Youth and Family Services Act, Education Act, Youth Criminal Justice Act, Mental Health Act, Personal Health Information Protection Act, and Occupational Health and Safety Act and corresponding regulations.

Ability to :

• develop and maintain professional working relationships with agency staff, community partners, referral sources, and families of the clients,
• write timely, clear, accurate, and concise reports with strong attention to detail,
• work independently, and also collaboratively with community partners at the system level as a member of the interdisciplinary team,
• provide services in both official languages (English / French) is an asset, and
• work flexible hours including evenings and occasional weekends, and on-call.
• Proficiency with technology such as : computers / tablets and software, especially Microsoft Word, Microsoft Outlook, Excel, PowerPoint, and data MIS.
• Certification in crisis intervention
• a current First Aid Certificate and CPR is required,
• a valid Ontario Class “G” Driver’s License and use of a personal insured vehicle, and
• proof of Full COVID-19 vaccination
• A clean Broad Sector Check.

Duties and Responsibilities; Please refer to attached job description.

Algoma Family Services (AFS) is dedicated to building a workforce that reflects the diversity of the community in which we live and serve. AFS encourages applications from all qualified individuals. Applicants that may require accommodation during the selection process are encouraged to notify HR when contacted for an interview.

PLEASE SEND YOUR COVER LETTER AND RESUME TO QUOTING FILE# CBS-0417-01

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Service Supervisor • Sault Ste. Marie, Ontario, In-Person