Supervisor, Community Programs

City of Mississauga; Mississauga; On-site; CAD 89,000 - 120,000; Full time

Job summary

A municipal government agency in Peel Region is hiring a Recreation Program Supervisor. The role involves developing diverse recreation programs for the community and supervising staff to ensure high-quality service. Candidates should have relevant education and experience along with strong leadership skills. The position offers a salary between $89,464.00 - $119,286.00 CAD annually.

Qualifications

• 3+ years progressive experience in Recreation or a related field.
• Must be CPR and First Aid certified.
• Ability to travel between multiple recreation sites.

Responsibilities

• Develop and evaluate recreation programs for the community.
• Hire, train, and supervise recreation staff.
• Ensure excellent public relations and customer service.

Skills

Customer service

Leadership

Community development

Microsoft Office Suite

Teamwork

Education

Post-secondary education in Recreation or related field

Tools

Active Net registration system

R3/SAP

Job description

Overview

Req ID: 27152
Vacancy Type: Permanent
Number of Positions: 1
Closing Date: 10/13/2025

Job Summary

Facilitate the development, implementation and supervision of diversified recreation programs to meet the needs of the community.

Responsibilities

• Research, develop, organize, administer, evaluate and market/promote a comprehensive menu of programs to meet the needs of all age groups and a diversity of clients.
• Ensure timely and effective resolution of customer questions, complaints, concerns, and issues.
• Incorporate and model the HIGH FIVE Principles of Healthy Child Development in program delivery where appropriate.
• Incorporate and model the principles of Physical Literacy in program delivery where appropriate.
• Work closely with other centre program supervisors, Library, Schools, Community Agencies, Facility Operations, Operational Planning, and other partners.
• Participate as part of the building supervisory team and assist in the general supervision of the building (including Manager on Duty shifts), programs, staff; and maintain excellent public relations and customer service.
• Ensure a coordinated approach of service delivery, space utilization and maximize cross-over programming.
• Encourage community involvement in the use of the facilities.
• Hire, coach, train, schedule and supervise staff.
• Coordinate a diversified part-time staff compliment which will include specialized instructors for the delivery of recreation services.
• Expand program delivery through the use of volunteers, committees, outside agencies and partners.
• Maintain all required statistics and prepare reports as required.
• Recommend and monitor annual operating budget.
• Ensure compliance to existing City Recreation Standards and Corporate Policies.
• Other duties as required.

Qualifications

• Post-secondary education in Recreation, Phys Ed, Kinesiology or a related field.
• Minimum 3 years progressive experience in Recreation or a related field.
• Knowledge of Microsoft Office programs, structural software applications, and all other appropriate City software.
• Demonstrated knowledge and experience in the development, design and delivery of general interest recreation programs and camps (including budget management, staff supervision, volunteer dynamics and community development).
• Ability to demonstrate excellent customer service skill in working with staff, community groups, outside agencies and public.
• Must be able to demonstrate leadership skills and the ability to work in a team environment.
• Must be a highly motivated self-starter with excellent oral and written communication skills and the ability to establish effective working relationships.
• May require some lifting of supplies/materials.
• Ability to work in a changing environment and interest in broadening your experience is desired.
• Proficient computer skills in Active Net registration system is an asset.
• Knowledge of R3/SAP is an asset.
• Must have current CPR, Standard First Aid Certification, HIGH FIVE - PHCD, Quest 1 and Quest 2 (or willing to obtain within the first 6 months of start date).
• Ability to travel between multiple recreation sites within the city for time-sensitive work related travel. Access to a personal vehicle is preferred.

Hourly Rate/Salary: $89,464.00 - $119,286.00

Grade: F

Hours of Work: 35 hours per week

Department/Division/Section: CMS/Community Services Dept, CMS/Recreation & Culture Division, Program Delivery

Non-Union/Union: Non Union

Additional Notes

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please complete the Accommodation Request Form and email it to [e-mail] citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.