Strategic Customer Success Manager — Remote Canada

PartnerStack; Remote; CAD 70,000 - 95,000; Full time

Job summary

A leading software partnership platform in Canada seeks a Customer Success Manager to foster customer relationships and ensure success across assigned accounts. You will develop growth strategies, advocate solutions, and ensure client satisfaction. With a salary range of $70,000-$95,000 CAD, PartnerStack offers flexible working conditions and a dynamic startup environment that promotes innovation and collaboration among teams.

Benefits

Digital-first work environment

MacBook and peripherals

Flexible hours

Work abroad flexibility

Annual peripheral refresh

Competitive salary

High-quality health insurance

Generous vacation policy

Employee Stock Option Plan

RRSP with employer matching

Qualifications

• 3+ years experience in partnerships, customer success, or related roles.
• Understands SaaS business and has an interest in keeping up with the industry.
• Enjoys building relationships and cultivating positive client experiences.

Responsibilities

• Manage the success of assigned accounts, ensuring customers realize value in outcomes.
• Develop strategies for customer growth and retention.
• Advocate for how PartnerStack can solve customer needs.

Skills

Partnerships experience

Customer success

SaaS knowledge

Relationship building

Solution-oriented mindset

Job description

A leading software partnership platform in Canada seeks a Customer Success Manager to foster customer relationships and ensure success across assigned accounts. You will develop growth strategies, advocate solutions, and ensure client satisfaction. With a salary range of $70,000-$95,000 CAD, PartnerStack offers flexible working conditions and a dynamic startup environment that promotes innovation and collaboration among teams.