Strategic Collections Specialist | Negotiation & Service

Broadstreet Properties; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Job summary

A family-owned property management company is seeking a Collections Coordinator in Winnipeg, MB. The role involves contacting tenants regarding outstanding charges, performing strategic collection techniques, and negotiating payments. Ideal candidates will have strong customer service and negotiation skills, along with a minimum of two years' experience in debt collection. The company offers employer-paid health coverage, an Employee Assistance Program, and professional development opportunities.

Benefits

Employer paid extended health, vision, and dental coverage

Employee and Family Assistance Program

Yearly health and wellness benefit

Employee recognition program

In-house professional development opportunities

Qualifications

• Minimum two years’ working experience in debt collection.
• Proficient with Microsoft Office applications.
• Strong analytical and problem-solving skills.

Responsibilities

• Contact past tenants regarding outstanding charges.
• Perform collection techniques to maximize payments.
• Negotiate payments and settlements on accounts.

Skills

Customer service

Communication skills

Negotiation

Conflict resolution

Attention to detail

Analytical skills

Tools

Microsoft Office

Job description

A family-owned property management company is seeking a Collections Coordinator in Winnipeg, MB. The role involves contacting tenants regarding outstanding charges, performing strategic collection techniques, and negotiating payments. Ideal candidates will have strong customer service and negotiation skills, along with a minimum of two years' experience in debt collection. The company offers employer-paid health coverage, an Employee Assistance Program, and professional development opportunities.