Store Team Lead - Customer Experience & Growth

SNDL Inc.; Fort McMurray; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading beverage retail company in Fort McMurray is seeking a dynamic individual to support day-to-day operations. This role focuses on delivering exceptional customer service while managing responsibilities such as staffing and store merchandising. Ideal candidates will possess strong communication skills, retail experience, and a customer-driven mindset. The position offers opportunities for growth within a supportive and cooperative team environment, making it ideal for those interested in retail management.

Benefits

Educational reimbursement for industry-related courses

Promotional opportunities from within the organization

Flexible scheduling

Qualifications

• Minimum 1 year experience in a retail environment.
• Minimum 1 year supervisory experience (preferred).

Responsibilities

• Provide excellent customer experience and support to management.
• Delegate tasks to team members and set priorities.
• Compile and complete financial transactions using POS system.

Skills

Customer service driven

Strong communication skills

Effective teamwork skills

Sales background

Self-motivated

Education

High School Diploma or equivalent

ProServe/Serving It Right Certification

First-Aid Certificate

Job description

A leading beverage retail company in Fort McMurray is seeking a dynamic individual to support day-to-day operations. This role focuses on delivering exceptional customer service while managing responsibilities such as staffing and store merchandising. Ideal candidates will possess strong communication skills, retail experience, and a customer-driven mindset. The position offers opportunities for growth within a supportive and cooperative team environment, making it ideal for those interested in retail management.