Store Systems and Administration

London Drugs Limited; Maple Ridge; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retail chain in Maple Ridge is seeking a Store Systems and Administration professional. This role involves managing store hardware systems, cash handling, and ensuring efficient customer service. The ideal candidate will have strong administrative skills and technical aptitude, along with a commitment to maintaining confidentiality and supporting the team.

Benefits

Comprehensive medical and dental coverage

Company matched RRSPs

Employee Discount Program

Ongoing In-House Training

Employee Family Assistance Program

Employee Recognition Program

Community Involvement

Qualifications

• Strong administrative skills with a focus on accuracy and speed under pressure.
• Effective communication skills, both verbal and written.
• Ability to maintain confidentiality regarding sensitive information.

Responsibilities

• Maintain store hardware systems and perform regular maintenance.
• Count store funds and prepare bank deposits.
• Provide efficient customer service based on the company's philosophy.

Skills

Administrative skills

Technical aptitude

Mathematical aptitude

Communication skills

Job description

Overview

Not just a job… a community, a partnership, a team. You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:

Store Systems and Administration

The individual in this position is responsible for the administrative functions of store operations, cash room, and the integrity of store-level pricing. Accordingly, you will report directly to the Assistant Store Manager and Store Manager.

Store Systems

• Maintain store hardware systems, including point-of-sale systems, operational software programs and communication networks
• Perform regular cleaning and maintenance of equipment (e.g. cleaning MSR hardware)
• Perform regular system backups as per the established procedures and schedule
• Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment
• Maintain Problem Incident Report logs
• Responsible for printing in store signage and placing in store
• Responsible for pricing maintenance throughout the entire store

Store Operations

• Maintain the store funds, i.e. cash, stamps, LD gift cards, coupons, and other assets
• Count store funds and prepare bank deposits
• Administer all point-of-sale charity fundraising programs (e.g. hospital lotteries)
• Be responsible for the administrative functions of the point-of-sale system (e.g. manager override numbers)
• Administer Transit Passes and Lottery Tickets programs (where applicable)
• Administer other programs as assigned by the store manager or head office (e.g. employee uniforms, employee lockers, bulletin boards, store supplies, etc.)

Customer Service

• Support the company mission statement, “To Provide a Superior Shopping Experience Everyday”
• Provide prompt and efficient customer service based on 10/10 Sales Challenge philosophy

You will exhibit strong administrative skills, technical and mathematical aptitude, combined with professionalism and be able to maintain confidentiality, especially regarding company revenues, pricing information, and over/short information. You will also practice effective communication, training, and coordination of efforts within the Store Systems and Administration team.

If you have a demonstrated ability to work quickly and accurately under pressure and with little supervision, display a positive attitude and are solutions oriented, and practice strong communication skills, both verbal and written, and an ability to relate to all levels of personnel within the company, then we have the opportunity for you to excel!

Benefits

• Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future)
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling and support)
• Employee Recognition Program (Tangible rewards for great work!)
• Community Involvement (Giving back to our communities)

Applicants must be available to work a flexible schedule, Monday to Sunday and be available to start their shift as early as 5am everyday.

If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

Apply Now!

EEO and Contact

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. London Drugs DOES NOT use third party recruitment services. London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.