Store Stage Experience Leader & Services Expert

Sephora USA, Inc; Ottawa; On-site; CAD 54,000 - 69,000; Full time

Job summary

A leading beauty retailer in Ottawa is seeking a Stage Experience and Services Manager to manage sales and service operations in-store. In this role, you will develop team members, ensure exceptional customer service, and manage hiring processes. Ideal candidates will have leadership experience and flexibility to work during peak hours. The compensation ranges from CAD$54,800.00 to CAD$68,500.00, with additional performance-based bonuses and benefits.

Benefits

Employee discounts

Exclusive brand events

Ongoing training and development

Qualifications

• 2-4 years of experience in a similar role at a similar volume store.
• Exceptional leadership and influential skills.
• Proven ability to lead and build top performing teams.
• Flexible availability during peak retail hours.

Responsibilities

• Manage all aspects of the sales experience and services in the store.
• Lead the team to achieve and exceed company objectives.
• Ensure timely response to all client feedback.
• Facilitate training for new hires and existing cast.

Skills

Leadership

Influential skills

Team building

Client engagement

Job description

A leading beauty retailer in Ottawa is seeking a Stage Experience and Services Manager to manage sales and service operations in-store. In this role, you will develop team members, ensure exceptional customer service, and manage hiring processes. Ideal candidates will have leadership experience and flexibility to work during peak hours. The compensation ranges from CAD$54,800.00 to CAD$68,500.00, with additional performance-based bonuses and benefits.