store manager - retail

JO-E CYCLES; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

A local bicycle retail shop in Vancouver seeks a dedicated Operations Manager to oversee daily operations, manage staff, and drive sales strategies. Applicants must have 3-5 years of experience in retail management and demonstrate strong interpersonal and communication skills. Join our energetic team and contribute to our commitment to providing excellent service to our customers.

Qualifications

• 3 years to less than 5 years of experience in a related field.
• Strong interpersonal skills are required.
• Ability to work in a fast-paced environment.

Responsibilities

• Direct and control daily operations in the bicycle retail establishment.
• Plan and organize daily operations for effective staff management.
• Develop and implement marketing strategies to enhance sales.

Skills

Attention to detail

Client focus

Time management

Team player

Excellent oral communication

Education

College, CEGEP or other non-university certificate or diploma

Job description

Job Details

• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 3 years to less than 5 years

Work site environment

• Bicycle

Work setting

• Retail service establishment
• Bicycle store
• Retail business

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors\' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and / or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people

Area of work experience

• Tourism

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Adaptability
• Collaborative
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Maturity
• Patience
• Resourcefulness
• Ability to multitask

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?