Store Manager, Halifax Shopping Centre (6-month contract)

Retail; Halifax; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading wellness retailer in Halifax is seeking a Store Manager to enhance customer experience and drive store performance. The ideal candidate has 3-5 years of retail leadership experience and is passionate about developing high-performing teams. This role offers a comprehensive benefits package including health coverage and generous product discounts.

Benefits

Health Benefits - comprehensive health, vision and dental packages

Paid sick days

Generous product discount

Onboarding plan

Employee Assistance Program

Paid time off

Qualifications

• Strong aptitude for product sales and consumer engagement.
• Ability to build genuine relationships through strong communication.
• Confidence in retail operations including inventory management.

Responsibilities

• Lead the retail team and ensure exceptional customer experience.
• Drive the profitability and productivity of the store.
• Coach and develop team members for high performance.

Skills

Retail leadership

Customer service

Communication

Sales performance

Education

3-5 years of retail leadership experience

Job description

Overview

At Saje Natural Wellness we blend the superpower of plants so you can remedy real life naturally. As we grow, we are seeking talented people to join us in our stores, support offices and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive.

We look for individuals who have drive and warmth, agility and passion, and who keep customer experience at the centre of everything they do.

At Saje you’ll connect with a dynamic community and make a positive impact. Join our team and grow your career at Saje alongside the most talented, hardworking and kind-hearted people.

The impact you’ll make

Reporting to the District Manager, Store Managers drive our mission first-hand with our customers: you connect people to the healing power of plants so they can live their life to the fullest naturally. To do this you’ll lead the Saje Experience with your team and ensure its delivery to each and every customer, guiding their wellness journey through product demos, deep education and tailored recommendations.

The Store Manager (SM) is accountable for leading key aspects of their store’s business and is responsible for the profitability and productivity of their store. By attracting, developing and coaching Team Members, the SM drives key business results and ensures all in-store experiences are delivered consistently and in alignment with our commitment to excellent service and wellness for our community. The SM also focuses on People Operations, Visual Merchandising, Community Outreach and other levers to build a strong, profitable business. All Saje Team Members contribute to Saje’s culture and a positive work environment.

Store Experience

• Authentically connect with customers and deliver consistent, exceptional service following the standards of our sales model, the Saje experience.
• GPOP (Get Product On People) to demonstrate our product both inside and outside of the store to drive awareness and understanding of Saje.
• Educate on our products and on 100% natural wellness to make wellness easy, accessible and inclusive for all.
• Make bold recommendations to support the wellness needs of our customers, building baskets to create and expand health habits centered on our products.
• Contribute to a team environment where all Team Members consistently experience belonging and inclusion.

Business Ownership

• Be accountable for driving the commercial goals of your store and our business, and work as a team to achieve and exceed performance targets.
• Generate business results and achieve key KPIs including revenue and comp growth, AVS IPT, traffic, conversion and loyalty program growth.
• Ensure Team Members are equipped with product knowledge to make intentional recommendations for Community Members.
• Uphold presentation standards and act on merchandising opportunities to elevate the in-store experience.
• Take a proactive and innovative approach to growing the business through community outreach.
• Create annual and quarterly strategic plans to support business growth.

People Leadership

• Inspire and uplift your team through coaching, collaboration and by embodying our core values.
• Create a team environment where all Team Members experience belonging and inclusion.
• Attract, hire and train Team Members who are committed to exceptional customer service and sales performance.
• Administer performance reviews, goal setting and provide regular feedback.
• Establish and maintain key communication rhythms including Team Meetings, regular connects with Assistant Store Manager and weekly, monthly and quarterly business updates.
• Engage, develop and retain top talent by leveraging their expertise and unique skillset.

What we’d love to hear from you

• You’re comfortable working in a scented environment.
• You’re passionate about engaging Community Members in a personalized, hands-on way, demonstrating how to use products and applying them directly to yourself and to Community Members to create meaningful experiences.
• You bring 3-5 years of retail leadership experience at the store manager or assistant manager level with a passion for leading and developing high-performing teams.
• You’re able to have a flexible work schedule with availability for mornings, evenings, weekends and holidays, including peak hours. As a leader in the business you’re expected to demonstrate flexibility to be present during key operating times overlapping with all Team Members.
• You’re passionate about your own wellness journey and believe in the superpower of plants.

Store Experience

• You have a natural ability to build genuine relationships through strong communication skills, empathy and active listening.
• You have a strong aptitude for product sales and consumer engagement, confidently making bold recommendations and identifying upsell opportunities across categories (try-3 products).
• You bring a competitive drive balanced with a positive, team-oriented attitude.

Business Ownership

• You’re confident in retail operations including inventory management, merchandising, scheduling, performance management and loss prevention.
• You demonstrate strong business ownership with a proven ability to drive results, achieve KPIs and enable team success through consistent hands-on leadership.
• You’re self-motivated, take initiative and own performance and outcomes.
• You’re attentive to your business and analyze reports to create and execute weekly, monthly and quarterly strategic plans, turning performance insights into actionable steps.
• You have a desire to collaborate with other leaders and cross-functional partners for teaching, training and development to move the business forward.
• You lead by example and have a natural talent for coaching, motivating and developing others.

Wellness

• Above all you’re passionate about your own wellness journey and believe in the superpower of plants.

Why Saje

At Saje we understand that joining a team is an important decision and compensation is dependent on market location and may vary depending on job-related knowledge, skills, experience and internal equity.

In addition to your base rate we offer

• Health Benefits - comprehensive health, vision and dental packages.
• Paid sick days
• Generous product discount
• Onboarding plan to ensure you’re set up for success
• Employee Assistance Program - 24/7 support resources and information available to you and your family
• Paid time off to ensure you’re resting & recharging

Note: Incentive programs have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits and perks in whole or in part at any time without advance notice.

Join our team

If this opportunity sounds like you, please apply through the link below. Not sure you’re 100% the right fit? We encourage you to apply even if you don’t have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success, learning and development support, and help you to integrate seamlessly.

Saje provides equal employment opportunity to all employees and applicants and believes the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.

Required Experience: Manager

Key Skills

Facilities Management, ADMA, Heavy Bus Driving, AXA, Building Services, Courier Delivery

Employment Type: Contract

Experience: years

Vacancy: 1

Monthly Salary: 3 - 3