Store Manager

MCARTHURGLEN; Vancouver; On-site; CAD 65,000 - 75,000; Full time

Job summary

A prominent retail company in Vancouver is looking for a Store Manager to lead operations and ensure exceptional customer service while inspiring a high-performing team. With 3-5 years of retail experience in a supervisory role, candidates should have a passion for home décor and a strong focus on driving sales. This role requires excellent leadership skills, adaptability, and the ability to thrive in a fast-paced environment.

Qualifications

• 3-5 years of retail experience; minimum 3 years in a supervisory capacity.
• Prior experience in home décor or fashion retail.
• Strong communication and interpersonal skills.

Responsibilities

• Lead all aspects of store operations and sales performance.
• Coach and mentor the store team to exceed goals.
• Ensure excellent customer service and maintain visual merchandising standards.

Skills

Leadership

Sales performance

Customer service

Team development

Communication

Organizational skills

Tools

POS systems

Inventory management

Job description

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores across the country and a thriving e-commerce presence, we're passionate about creating spaces where our customers and team can feel truly at home.

What You'll Be Working On

• Leading and overseeing all aspects of store operations, including sales performance, team development, merchandising, and customer experience.
• Coaching, mentoring, and inspiring your team to meet and exceed individual and store-wide goals.
• Fostering a positive, inclusive, and high-performing work culture rooted in QE Home's values.
• Delivering exceptional customer service and product knowledge while leading by example on the sales floor.
• Ensuring visual merchandising standards are executed consistently and creatively.
• Actively recruiting and consistently seeking out top talent, building and maintaining a strong, high-performing team.
• Leading performance management by setting clear expectations, delivering regular feedback, and holding team members accountable to achieve individual and team success.
• Managing the schedule, budgeting, and inventory control with accuracy and efficiency.
• Monitoring key performance indicators (KPIs) and using insights to drive business growth.
• Upholding health, safety, and loss prevention standards in accordance with company policies and procedures.

What Will Set You Up for Success

• 3-5 years of retail experience; minimum 3 years in a supervisory capacity.
• A passion and previous experience in home décor, fashion retail, and creating memorable customer experiences.
• Demonstrated success in driving sales and building customer loyalty.
• Ability to lead teams to exceed all sales and profit goals.
• Strong communication and interpersonal skills with a collaborative leadership style.
• Experience with POS systems, visual merchandising, inventory management, and scheduling.
• Excellent organizational and time management skills with attention to detail.
• A hands‑on approach to leadership, you're not afraid to jump in and work alongside your team.
• A solution focused mindset with the ability to see obstacles as opportunities.

What You'll Need to Thrive Here

• Enthusiastic, adaptable, and self‑motivated.
• Solution-oriented with a customer‑first mindset.
• Confident decision‑making and problem‑solving abilities.
• Passionate about professional development for yourself and your team.
• Able to thrive in a fast‑paced retail environment while maintaining composure and positivity.
• Open availability including days, evenings, weekends, and holidays.