Store Leader: Grow People, Delight Pet Parents

PetSmart Store Support Group, Inc.; Markham; On-site; CAD 60,000 - 75,000; Full time

Job summary

A national pet retail company is seeking a Retail Store Manager responsible for leadership and operational oversight. The role entails creating a positive experience for both associates and pet parents, managing store operations effectively, and ensuring compliance with policies. Candidates should have 4-6 years of retail leadership experience, excellent communication skills, and the ability to thrive in a dynamic environment. This position offers competitive health benefits and is location-based in Markham, York Region, Canada.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan (RRSP) with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, with flexibility in schedule.
• Proficiency in computer applications is a must.
• Strong written and verbal communication skills are essential.

Responsibilities

• Responsible for employment decisions such as recruiting and hiring.
• Leads the associate and pet parent experience at all levels.
• Accountable for creating and posting the store schedule.
• Manages store P&L expectations including sales and shrink targets.

Skills

Retail leadership

Customer service

Organizational skills

Communication skills

Problem-solving

Job description

A national pet retail company is seeking a Retail Store Manager responsible for leadership and operational oversight. The role entails creating a positive experience for both associates and pet parents, managing store operations effectively, and ensuring compliance with policies. Candidates should have 4-6 years of retail leadership experience, excellent communication skills, and the ability to thrive in a dynamic environment. This position offers competitive health benefits and is location-based in Markham, York Region, Canada.