Store Leader: Grow People, Delight Pet Parents

PetSmart Store Support Group, Inc.; Cobourg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading pet care company in Cobourg, Canada is seeking a Retail Store Manager to oversee operations, ensure a safe environment for associates and pets, and maintain exemplary customer service. The ideal candidate will have 4-6 years of retail leadership experience and strong communication skills. Responsibilities include staff management, budget compliance, and positive engagement with customers and pets. Join a team committed to making a difference in the lives of pets and their families.

Benefits

Paid Weekly

Health & Wellness Benefits

Retirement Plan with company match

Paid Time Off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays.
• Proficiency in computer applications is necessary.

Responsibilities

• Leads the associate and pet parent experience at all levels.
• Responsible for recruiting, interviewing, hiring, coaching, and terminating staff.
• Accountable for managing expenses such as labor and supplies.

Skills

Retail leadership

Customer service orientation

Communication skills

Organizational skills

Job description

A leading pet care company in Cobourg, Canada is seeking a Retail Store Manager to oversee operations, ensure a safe environment for associates and pets, and maintain exemplary customer service. The ideal candidate will have 4-6 years of retail leadership experience and strong communication skills. Responsibilities include staff management, budget compliance, and positive engagement with customers and pets. Join a team committed to making a difference in the lives of pets and their families.