Store Lead: Customer Experience & Team Coaching

Knix; Windsor; On-site; CAD 60,000 - 80,000; Full time

Job summary

An innovative apparel brand located in Windsor, Ontario is seeking a Full-Time Key Lead. This position involves creating a comfortable shopping experience, leading a team, and driving sales through customer engagement. Candidates should have retail experience, a passion for customer service, and the ability to mentor others. Join a fast-growing company dedicated to enabling individuals to be unapologetically free. This role offers a competitive salary of $20.60 per hour and various employee perks.

Benefits

Competitive Pay

Health benefits starting on first day

Parental Leave Top-Up

Inclusive workplace culture

Employee discounts up to 50%

Career advancement opportunities

Qualifications

• 2+ years’ experience in a retail and/or customer service environment.
• Previous experience in a lead or senior role is preferred.
• Passion for creating exceptional customer experiences.

Responsibilities

• Create a comfortable and uplifting end-to-end experience for all Knix customers.
• Plan and execute store events to build community and drive sales.
• Lead product fittings to ensure our customers buy the correct size the first time.

Skills

Customer engagement

Teamwork

Customer issue resolution

Sales goals achievement

Job description

An innovative apparel brand located in Windsor, Ontario is seeking a Full-Time Key Lead. This position involves creating a comfortable shopping experience, leading a team, and driving sales through customer engagement. Candidates should have retail experience, a passion for customer service, and the ability to mentor others. Join a fast-growing company dedicated to enabling individuals to be unapologetically free. This role offers a competitive salary of $20.60 per hour and various employee perks.