STAFF PSYCHOLOGIST

City of Toronto; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A major city service in Toronto seeks a dedicated psychologist to provide psychological support for first responders. This role involves clinical assessments, crisis response, and the development of psychological health programs. Candidates must be registered with a professional college and have experience in trauma-informed care. The position emphasizes collaboration and support in high-pressure situations, ensuring the mental wellbeing of emergency personnel.

Qualifications

• Registered for autonomous practice with CPBAO.
• Experience delivering mental health care to first responders.
• Understanding of trauma-informed care and crisis response.
• Experience in short-term clinical interventions.
• Ability to function in high-pressure environments.

Responsibilities

• Provide evidence-based psychological care for Toronto Fire Services.
• Engage in clinical assessments and crisis responses.
• Support individuals after critical incidents.
• Shape a psychological health program.

Skills

Crisis response

Trauma-informed care

Empathy

Multi-disciplinary collaboration

Psychological assessment

Communication

Education

Registered with professional college of psychologists in North America

Job description

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• Job Type & Duration: Full-time, Permanent Vacancy
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 15-SEP-2025 to 13-OCT-2025

The City of Toronto is looking for a compassionate and experienced psychologist who posses a deep understanding of the unique challenges faced by first responders and demonstrates a strong commitment to enhancing their psychological health and wellbeing. This full-time role is integrated within the Toronto Fire Services team, distinguishing itself from being a front-line, hands-on, purpose-driven role. As a member of this team, the psychologist will engage directly within the daily operations of the fire service.

Toronto Fire Services is the largest municipal fire service in Canada, serving a diverse population of over 3 million residents and this number increases during the exciting events that Toronto hosts, such as concerts, sports events, and conferences. Toronto Fire Services supports our amazing hospitals, government buildings, and our Toronto airports. As the only Ontario fire service that is qualified as an all-hazards emergency response organization, our service responds to some of the most diverse, complex, and unpredictable situations. Over time, the nature of this work can have a cumulative impact, making access to thoughtful and timely psychological health support critical. In this role, you’ll respond to critical incidents, support staff after difficult incident responses, provide short-term clinical care, and help build a culture of resilience and psychological safety.

You’ll provide evidence-based psychological care tailored to the needs of Toronto Fire Services. Your work will include clinical assessment, short-term interventions, crisis response, and referrals to specialized services as needed. You’ll support individuals following critical incidents, help guide early intervention strategies and offer ongoing care plans that reflect the realities of their work. Your approach will be trauma-informed, collaborative, and grounded in the belief that psychological wellbeing is essential to the health of the team and the fire service as a whole.

You’ll be part of a small but dedicated team, working closely with another staff psychologist to ensure Toronto Fire Services has access to timely, compassionate, and clinically sound support. You’ll help shape a comprehensive psychological health program that reflects the realities of the work and the needs of those who do it. Collaboration with leadership, peer support teams, and allied services will be key to building a network of care.

This position requires an individual who is adept at navigating dynamic environments, capable of responding with both empathy and clarity, and who possesses an understanding of the pace and distinctive complexities inherent in the work of Public Safety Personnel.

Key Qualifications

• Registered with a professional college of psychologists in North America and eligible (or currently) registered for autonomous practice with the College of Psychologists and Behaviour Analysts of Ontario (CPBAO).
• Experience delivering mental health care, crisis response, and ongoing psychological support to first responders or emergency response teams within the public sector.
• Possess experience and a comprehensive understanding of trauma-informed care and crisis response strategies.
• Experience providing short-term clinical interventions, psychological assessment, and referrals.
• Experience developing and delivering psychological health training and education programs.
• Demonstrated capacity to function effectively in high-pressure and fast-paced environments while exhibiting empathy and clarity.
• Comfortable providing support both in-the-moment (e.g., post-incident) and through ongoing wellness initiatives.
• Demonstrated proficiency in communication and collaboration, particularly within multi-disciplinary teams.
• Committed to reducing stigma surrounding psychological health and promoting resilience in the workplace.
• Familiarity with models of peer support.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.