Sr. Strategic Account Sales Manager, Wholesale

Kohler Co.; Vaughan; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading plumbing solutions company is seeking a Senior Strategic Account Sales Manager to achieve sales and profit objectives within Wholesale Distributor accounts. The role involves building strong relationships with key customers, developing strategic account plans, and collaborating with internal teams to drive growth. Ideal candidates should have extensive experience in sales, category management, and account management, along with strong interpersonal skills.

Benefits

Competitive total rewards package

Career growth and development opportunities

Diverse and inclusive workplace

Qualifications

• 5-10 years of Sales, Category Management, Marketing and/or Sales Strategy experience.
• 4-5 years of direct account management experience with Wholesale Distributors.
• Strong interpersonal skills to develop long-term business relationships.

Responsibilities

• Achieve sales and profit objectives across plumbing categories.
• Develop account plans to drive growth and manage customer investments.
• Collaborate across internal teams to deliver tailored customer solutions.

Skills

Sales

Category Management

Negotiation

Collaboration

Communication

Education

Bachelor’s degree or equivalent

Job description

Sr. Strategic Account Sales Manager, Wholesale

Work Mode: Remote

Location: Remote (up to 50% travel within Ontario, CAN and to the US)

Opportunity

The Senior Strategic Account Sales Manager – Wholesale role will be accountable for achieving sales and profit objectives in all plumbing categories within the specified Wholesale Distributor account(s). With full P&L responsibility this role is accountable for developing and maintaining strong and influential relationships with key customers and collaborating internally with key stakeholders to deliver best‑in‑class insights and solutions that help develop and execute mutually beneficial joint business plans and deliver sustainable growth. This individual will also lead and drive engagement with internal partners in Marketing, Operations, Supply Chain, Customer Service, E‑Commerce, etc.

Key Accountabilities

Account Planning

• Develop comprehensive account plans to deliver all plumbing category targets & objectives, and identify opportunities to offset risk and accelerate growth within the account(s).
• Manage the customer investment and coop budget at assigned customers in conjunction with Kohler.
• Finance, Marketing, Revenue Management and Field Sales teams.
• Lead the development and execution of short & long‑term customer strategic plans, including market share growth initiatives and improved customer satisfaction (NPS).

Account Relationships & Performance

• Build influential relationships at all levels of the account to understand the customer needs and build plans to address and drive growth.
• Lead the development and presentation of all inventory plans, new product presentations and vitality opportunities.
• Own the rollout of new products and any resets within the categories, including proposal, SKU setup, order placement and order fulfilment in conjunction with supply chain and Field sales teams.
• Develop consistently accurate and timely forecasts using a variety of inputs from both consumption and shipment perspectives, adopting a continuous improvement mindset.
• Actively involve to optimize customer service levels and efficiency to help minimize total delivered cost.
• Collaborate with all internal functions to understand and leverage customer strategies to successfully sell Kohler Canada programs and initiatives.

Skills / Requirements

• 5-10 years of Sales, Category Management, Marketing and/or Sales Strategy experience.
• 4-5 years of direct account management experience with Wholesale Distributors such as EMCO, Wolseley, Desco/PMF, Andrew Sheret Limited, BA Robinson and/or Marks Supply, including selling, negotiating, and leveraging insights to deliver tailored customer plans.
• Customer experience with a proven ability to deliver successful solutions that cover head office, showrooms and projects and specifications.
• Strong interpersonal skills and proven ability to develop long‑term, effective and influential business relationships with key decision makers that drive mutual growth.
• Ability to assess needs, propose mutually beneficial solutions, overcome objections, demonstrate resilience, and manage conflict with a positive & confident mindset and close sale to maximize mutual value.
• Experience in developing and managing a budget.
• Bachelor’s degree or equivalent preferred.
• Competencies: Selling, Negotiation, Collaboration, Accountability, Initiative, and Communication.

Location

• Canada – home office based; GTA area preferred.
• Ability to travel within Canada up to 50% of the time and some US travel.

Why Choose Kohler?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal‑opportunity/affirmative action employer.