Sr. QA Analyst, IT Crew Operations (101040)

WestJet; Calgary; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading Canadian airline company based in Calgary is hiring a Sr. QA Analyst to oversee testing and defect management. This role involves end-to-end manual testing, collaborating with product managers, and maintaining test automation frameworks. The ideal candidate must have over 8 years of experience in software testing, strong skills in Agile methodologies, and proficiency with automation tools. This position offers the chance to contribute to exciting projects within a dynamic team environment.

Benefits

Travel privileges for you and family

Flexible savings and benefit programs

Fun and friendly culture

Qualifications

• 8+ years experience as a Test Analyst with 5+ years in a Sr. QA role.
• Strong expertise in UI test automation frameworks.
• Proficiency in API test automation and writing SQL queries.

Responsibilities

• Perform end-to-end manual testing of data integration platform.
• Collaborate with stakeholders to define test objectives.
• Identify, log, and track defects and work with the development team.

Skills

Manual Testing

Test Automation

Agile Methodologies

Problem Solving

Communication Skills

Education

Bachelor's or master's degree in Computer Science or related field

Tools

Robot

Selenium

Postman

Azure DevOps Test Plans

Job description

Employment Type:Full-time Regular

City:Calgary, AB (YYC)

Posting Open Date: 12/17/2025

Posting Close Date: 01/04/2026 (Please note the posting will close at 11:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Overview

We are seeking a highly skilled and motivated Sr. QA Analyst to join the IT Crew Operations team. As a Sr. QA Analyst on this team, you will oversee and participate in requirements analysis, test case development, execution of tests, defect management and other Software Testing Lifecycle related activities.

A significant part of this role will be directed to a major project release where you will lead the QA testing and help develop the UAT test case scenarios. This role requires building strong relationships with both the IT delivery and business teams. A strong-willed but cooperative approach is a must for this role.

Key Responsibilities

• Perform end-to-end manual testing of the data integration platform, covering various functional areas and business scenarios.
• Collaborate with stakeholders, including product managers and developers, to understand requirements and define test objectives and strategies.
• Design and execute test plans, test cases, and test scripts to validate platform functionality and ensure adherence to business and technical requirements.
• Utilize various interfaces such as Sabre UI tools, API’s and databases for test execution.
• Collaborate with other teams utilizing the same platform and share in reviewing respective testing approaches.
• Identify, log, and track defects and issues, and work closely with the development team to investigate and resolve them in a timely manner.
• Develop, maintain, and optimize a regression test suite to ensure consistent quality and functionality across releases.
• Continuously assess and improve the manual testing process, methodologies, and techniques to optimize test coverage and effectiveness.
• Collaborate with the development team to gain an in-depth understanding of the platform architecture and data flow for effective testing.
• Analyze test results and provide comprehensive test reports to stakeholders, highlighting any risks, issues, or areas for improvement.
• Collaborate with other team members to share knowledge, best practices, and lessons learned from testing activities.
• Proactively identify areas within the testing process that can be automated, including test data generation, repetitive test cases, and regression testing.
• Work closely with the test automation team to explore and implement automation solutions for identified test automation opportunities.
• Stay up-to-date with emerging trends, tools, and techniques in software testing, particularly in test automation, and propose their adoption when appropriate.

Qualifications and experience

• 8+ years experience as a Test Analyst, with minimum 5+ years in a Sr. QA (or similar) role.
• Bachelor's or master's degree in Computer Science, Software Engineering, or a related field.
• Experience in Agile development methodologies and working within Agile teams.
• Strong expertise in UI test automation frameworks and tools, such as Robot, Selenium, and Appium.
• Proficiency in API test automation frameworks and tools, such as Postman, RestAssured, or SoapUI.
• Experience with Test Case Management tools such as Azure DevOps Test Plans for creating, organizing and executing test cases.
• Proficiency with writing database queries in SQL and working with Message Queues to perform validations.
• Solid understanding of software development methodologies, testing principles, and agile practices.
• Strong analytical and problem-solving skills, with the ability to assess complex situations and provide practical solutions.
• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.
• Solid understanding of airline domain and entities in and surrounding the airline industry.

The benefits of being aWestJtter

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada’s leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know at [e-mail]. We encourage all qualified candidates to apply.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you’re passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.

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