Sr. Manager, Product Delivery

Finance Professionals Inc.; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading financial institution in Downtown Toronto is seeking a Sr. Manager, Product Delivery to lead the transformation towards a data-driven, agile delivery model. The candidate will oversee product delivery execution, establish governance frameworks, and foster collaboration among cross-functional teams, ensuring alignment with business goals. A strong background in agile methodologies and experience in managing complex dynamics is essential.

Qualifications

• 4-5 years of experience as a Scrum Master or Delivery Manager with agile principles.
• 5+ years managing cross-functional teams and navigating complex dynamics.
• Ability to influence without authority and adapt to changing priorities.

Responsibilities

• Lead complex product delivery and ensure alignment with agile practices.
• Establish governance frameworks and tracking mechanisms for product delivery.
• Coach and mentor cross-functional teams to foster collaboration.

Skills

Agile and project management principles

Cross-functional team management

Problem-solving

Communication

Facilitation

Education

Certified ACSM, KMP, KCP, PMP or equivalent

Tools

Jira

Confluence

GitHub

Tableau

Job description

Our client, a leading financial institution inDowntown Toronto,is looking for a Sr. Manager, Product Deliveryto lead the transformation towards a scalable, product-oriented, data-driven and agile delivery model. The successful candidate will have the opportunity to work with one of the Top 5 Banks in Canada.

Typical Day in role:

Strategic Delivery Leadership:

• Facilitate execution and oversight of complex product delivery within HYCiO portfolios – partnering with Product Management and Engineering leaders to ensure alignment with lean agile practices and the HYCiO Product Delivery Model. This includes, but is not limited to; requirements gathering, planning, backlog refinement, development, release anddeployment planning.
• Facilitation of team problem-solving, enabling delivery teams to develop new approaches to ongoing challenges.
• Lead without authority, work in an environment of ambiguity and apply flexible/adaptableapproaches to solving problems.

Communication, Reporting and Governance:

• Establish and maintain governance frameworks, controls, and standards to streamline product delivery and ensure sustainable adoption.
• Implement robust tracking and reporting mechanisms, using Jira, Confluence, Github and other tools, to ensure comprehensive oversight of execution, effective management of
• dependencies, and transparency into product delivery progress and accomplishments.
• Remove impediments to delivery success through the proactive management of external dependencies, escalating issues through product management, engineering and leadership channels where necessary.
• Support data-driven decision-making by facilitating portfolio refinement, planning, capacity allocation, workload balancing, and continuous optimization of delivery processes.

Cross-Functional Collaboration:

• Coach, mentor, and lead cross-functional teams (consisting of product management, engineering, architecture, risk and compliance, design) to foster a high-performing and collaborative culture.
• seek to improve team performance by promoting joint accountability of results and solving productivity issues; includes defining and tracking key team performance metrics and reinforcing expected behaviors
• Manage and strengthen communication and partnership between stakeholders, providingregular and transparent updates on delivery status, risks, and opportunities.

Continuous Improvement & Customer Centricity:

• Champion continuous improvement mindset and culture, drive continuous process improvement activities (including retrospectives), embedding best practices to enhance delivery efficiency and effectiveness.
• Facilitate program and portfolio-level cadences, encouraging teams to actively incorporate customer feedback, ensuring products meet evolving business requirements and deliver exceptional user experiences.
• Foster innovation and continuous learning, encouraging experimentation and agility across the delivery lifecycle.

Must-Have Skills:

• 4-5 years of experience as a Scrum Master/Delivery Manager – where agile and project management principles, practices and theory were diligently applied
• Minimum of 5 years of experience managing cross-functional teams, and navigating complex organizational dynamics within software development and/or project management and/or business (system) analysis
• Ability to adapt quickly to changing priorities and influence others without authority.
• Outcomes-focused mindset
• Proficiency in using workflow and collaboration tools and analytics to drive effectiveness (e.g. Jira, Confluence, GitHub, Mural, Tableau)
• Excellent problem-solving and communication skills – both verbal and written, including presentation and facilitation skills

Nice-To-Have Skills:

• Experience establishing delivery governance, frameworks in a product-centric environment.
• A strong understanding of technology and/or the financial services industry.
• Experience establishing and implementing Product Operating Models
• Experience working with Cloud (AWS, Azure) technology

Soft Skills Required:

• Empathy
• Communication
• Leadership
• Facilitation
• Coaching
• Negotiation

Education:

Certified ACSM, KMP, KCP, PMP or equivalent

Finance professional is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.