Senior Director Analyst, Cloud Architect for IT Operations

Gartner; Canada; Hybrid; CAD 155,000 - 175,000; Full time

Job summary

A global research and advisory company is seeking a Senior Director to lead insights for cloud operations. This role entails producing high-quality research and engaging with clients to address their business needs. The ideal candidate will have over 12 years of experience in cloud architecture, strong analytical and communication skills, and the ability to create impactful insights. They will work in a hybrid environment, collaborating with teams and guiding clients toward successful cloud adoption strategies.

Benefits

Generous paid time off

Market-leading benefit programs

Hybrid work environment

Qualifications

• 12+ years of experience in a cloud operations role.
• Experience with modern cloud and platform engineering.
• Ability to develop long-form content and presentations.

Responsibilities

• Create innovative insights content.
• Develop actionable approaches to client needs.
• Provide high-quality content peer review.

Skills

Cloud architecture

Cloud governance

Platform engineering

Analytical skills

Communication skills

Tools

VMware

AWS

Azure

Google Cloud

Kubernetes

Job description

About the role

Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world‑leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in‑person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. This analyst role is part of the Gartner for I&O Technical Professionals team and will have a particular scope of coverage focused on modern IT operations, such as cloud governance, cloud operations, and cloud operating models. You will have some flexibility in your coverage, and we are particularly interested in candidates with cloud architecture, cloud governance, or platform engineering experience. Further specifics of coverage and scope are provided in subsequent sections below.

• You will write Insights and directly engage with clients, applying your in‑depth knowledge of cloud infrastructure and platform engineering technologies, technical capabilities of products/services, and governance best practices. You will advise clients on architecting, implementing and operating:
  • Cloud strategy and implementation plans for enterprise cloud adoption with public cloud services.
  • Governance of public cloud services and organizational operating models.
  • Infrastructure‑as‑Code and Self‑Service practices and tools.
  • AI usage and inclusion in cloud operations.
  • Experience with VMware virtualization or private cloud is also an advantage.
  • Experience with hybrid cloud implementation or migration from on‑premises to public cloud environments is an advantage.

What you’ll do

• Create innovative, thought provoking, and highly leveraged “must‑have insights” content
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client’s needs and requests that accelerate the client’s ability to act
• Develop in‑depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
• Demonstrate thought leadership in establishing insights positions across a team of analysts
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
• Research, analyse and predict market trends and shifts to provide clients and vendors with actionable insights
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face‑to‑face interactions
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
• Provide high quality and timely content peer review
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
• Be a mentor and a coach by supporting more junior team members
• Be client‑centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

What you will need

• Gartner is seeking an experienced technical professional who ideally has previous hands‑on experience in a modern cloud operations role.
• 12+ years experience in an architect‑level role at a mid‑sized to large enterprise, focused on cloud, platform engineering, DevOps or SRE.
• Experience in a technical lead role within a cloud managed service provider (MSP) delivery team.
• Experience in a technical product management role at a cloud provider, MSP, or IT operations management vendor.
• Credible technical expertise in the topics they cover, with the ability to connect technology to business goals, and understand the commercial aims of vendors.
• To be successful in this role, the technical professional needs:
  • Credible technical expertise in the topics they cover, with the ability to connect technology to business goals, and understand the commercial aims of vendors.
  • Excellent communication skills, including the ability to write long‑form content (15+ page white papers), and develop and deliver presentations to audiences of varying sizes.
  • Strong analytical skills, including the ability to rapidly absorb and concisely summarize information and opinions, detect patterns, and “think on your feet”.
• You must have expertise and expertise in at least one of these areas:
  • Cloud‑native operations for IaaS and PaaS in a major hyperscale public cloud provider, such as AWS, Microsoft Azure, or Google Cloud.
  • Implementing well‑governed developer self‑service in a major hyperscale cloud provider.
  • Cloud‑optimized workload migration to IaaS and PaaS in a major hyperscale cloud provider, with highly‑automated operations.
  • Governance of public cloud services
• Expertise and experience in the following areas is advantageous:
  • Collaborating with Security technical professionals for DevSecOps.
  • Cross‑functional collaboration with architects and other technical leaders of product teams or application teams.
  • Communicating with senior management, ideally including not only IT management but also business executives.
  • Working as part of a digital‑native team, or as part of a digital transformation team within an enterprise.
  • DevOps platforms and CI/CD pipeline tools, and infrastructure as code.
  • Kubernetes operations.
• Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders
• Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables
• Demonstrate excellence in research and writing ability
• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges
• Strong communicator who is able to explain complex concepts concisely and simply
• Subject matter expert comfortable presenting at large and small‑scale speaking engagements
• Strong business and financial acumen
• Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market
• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team
• Learning agile and adept with navigating highly matrixed environments
• Ability to represent Gartner's research methodology and strategies effectively at all levels
• Willingness and ability to travel up to 25% (where applicable)

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‑critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world‑class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 155,200 CAD – 174,600 CAD. Please note that actual salaries may vary within the range based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous paid time off policy, charity match program, and more. This posting is for a future vacancy.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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