Sr. Coordinator, People Services - Bilingual

Loblaw Companies Limited; Winnipeg; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading Canadian retail company in Winnipeg seeks a bilingual People Services Senior Coordinator. You will deliver payroll, benefits, and absence management services for employees across Canada and the US. Ideal candidates possess strong payroll knowledge and customer service skills. This role includes competitive salary and benefits, focusing on diversity and inclusion in the workplace.

Benefits

Competitive salary

Comprehensive health insurance

Paid time off

Retirement savings plans

Employee discounts

Professional development opportunities

Qualifications

• Experience with full-cycle payroll, benefits, pension, and absence administration in a large organization.
• Understanding of payroll, pension, benefits and absence legislation.
• Demonstrated ability to deliver exceptional customer service.

Responsibilities

• Process and validate payroll for Canadian and US employee groups.
• Compile and remit Withholding Orders.
• Provide customer service for colleague inquiries.
• Identify and recommend process improvements.

Skills

Bilingual English/French

Customer service

Analytical skills

Communication skills

Problem-solving skills

Time management

Proficiency in Microsoft Office Suite

Experience with Workday, SAP

Education

Payroll Compliance Practitioner (PCP) certification

Fundamental Payroll Certification (FPC)

Certified Employee Benefit designation (CEBS)

Tools

Workday

SAP

Kronos

STAS

Job description

Overview

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Become a bilingual (English/French) People Services Senior Coordinator at Loblaw and contribute to our top-tier Operations team responsible for delivering exceptional payroll, benefits, pension, and absence management services to our Canadian and United States colleagues.

Responsibilities

• Process and validate multiple pay frequency payroll cycles for all Canadian and United States employee groups, ensuring accuracy and timely processing.
• Compile and remit Withholding Orders
• Complete and review audit reports for accuracy and reasonability
• Provide customer service regarding colleague life-cycle inquiries
• Develop compliance knowledge of relevant payroll, benefit, pension and absence administration regulations and legislation in both Canada and the United States, including union agreements.
• Identify, analyze, and recommend process improvements and system modifications to increase efficiencies.

Qualifications

• Bilingual English/French
• Experience with full-cycle payroll, benefits, pension, and absence administration in a large, multi-national organization with both Canadian and US operations would be considered an asset
• Proven understanding of payroll, pension, benefits and absence legislation and compliance would be considered an asset
• Payroll Compliance Practitioner (PCP) certification (or equivalent experience) is considered an asset
• Fundamental Payroll Certification (FPC) designation would be considered an asset
• Certified Employee Benefit designation (CEBS) would be considered an asset

Skills and Competencies

• Proven ability to deliver exceptional customer service
• Demonstrated ability to adapt to a fast-paced, high-volume environment, effectively prioritizing tasks and managing time to consistently meet deadlines
• Strong analytical and problem-solving skills
• Excellent communication (English/French) and interpersonal skills
• Proficiency in Microsoft Office Suite
• Experience with Workday (HRIS and Payroll), SAP, and time and attendance management systems (STAS, Kronos, Workday) would be considered an asset

Benefits

At Loblaw, we offer a competitive salary and benefits package, including comprehensive health insurance, paid time off, retirement savings plans, employee discounts, and opportunities for professional development.

Learn more about this exciting opportunity and apply today!

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued, and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.