Specialist, Clinical Solutions

Medline; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare solutions provider is looking for an experienced Clinical Resource Manager to enhance perioperative processes through strategic alliances and valuable insights. The role demands a Nursing Bachelor’s Degree and at least 3 years of clinical experience, with a strong focus on building customer relationships and supporting sales teams. The position also requires extensive travel and engagement with healthcare professionals to drive improvement initiatives across products and services. Join a dedicated team focused on delivering exceptional care across Canada.

Benefits

Market competitive compensation

Paid vacation and personal days

Career growth and training programs

Employee Assistance Program (EAP)

Qualifications

• 3+ years of clinical experience required.
• Ability to travel overnight up to 75% for business.
• Certified Perioperative Nurse certification preferred.

Responsibilities

• Contribute to development and enhancement of products.
• Support sales on product conversions.
• Analyze customer nursing protocols.

Skills

Clinical consultative feedback

Customer relationship building

Presentation skills

Education

RN – Nursing Bachelor’s Degree or Surgical Technician Certification

Job description

Value Proposition

As a leading partner in healthcare, Medline Canada’s sole purpose is Together Improving Care – this means being deeply committed to the health and well‐being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast‑to‑coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:

• Collaborative work environment with highly engaged employees


• Market competitive compensation and benefits plan, including LTD & Insurance


• DPSP match program


• Annual Employee Appreciation Week


• Paid vacation and personal days


• Lifeworks® Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well‑being


• Career growth and training programs


• Open communication with Senior Leaders


• Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit


• Employee referral program


• Education support programs


• Fitness subsidy


• Recognition programs


• Social activities


• And much more…

Job Description Summary

Job Description

We have a opening for an experienced Clinical Resource Manager. The position would require the ability to provide end user insight to perioperative process enhancement and improvement opportunities, link clinical practice with products and programs, and build strategic alliances with customers and sales representatives as it relates to executing successful value add programs.

Responsibilities

• Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities.


• Support sales representatives on product conversions and implementations.


• Participate in key marketing and trade show activities as needed.


• Participate in key healthcare conferences.


• Participate in key healthcare perioperative conferences such as AVA, AORN, Magnet, APIC etc.


• Analyze customer nursing protocols, processes and infection prevention metrics.


• Provide customer interface with Infection Prevention and a variety of healthcare professionals including: CNO, Nursing Directors, C‑Suite, Materials Managers, Quality / Risk Professionals, Education etc.


• Conduct utilization reviews for existing customer’s current protocols, processes and Identify standardization opportunities.


• Implementation support for infection control programs.


• Conduct quality investigations, waste assessments, and clinical reviews for improvement recommendations.


• Conduct observations for improved practice and best practice recommendations.

Required Experience

• RN – Nursing Bachelor’s Degree or Surgical Technician Certification


• At least 3 years of clinical experience


• OR experience preferred


• Ability to travel overnight up to 75% of the time for business purposes (within state and out of state).


• Ability to build positive customer relationships while providing clinical consultative feedback


• Experience presenting to and coordinating professional level meetings, including preparation of agendas, presentations and documenting meeting outcomes, etc.


• Certified Perioperative Nurse certification (preferred)

The anticipated salary range for this position: $0.00 - $0.00 Hourly

English is required due to the scope of the role.

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast‑to‑coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialised persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our Commitment to Accessibility

Medline Canada is committed to the principles of accessibility in Canada. We endeavour to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [e-mail].

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.