spa receptionist

Government of Canada; Baie-Saint-Paul; On-site; CAD 30,000 - 60,000; Full time

Job summary

A government organization in Baie-Saint-Paul is seeking a Customer Service Representative to work on site, providing assistance and information to clients in a hospitality setting. Responsibilities include greeting clients, directing inquiries, processing information, and scheduling appointments. Ideal candidates will demonstrate strong interpersonal skills, reliability, and the ability to multitask effectively, contributing positively to the customer experience in a dynamic hotel environment.

Benefits

Dental plan

Health care plan

Group insurance benefits

Free parking available

On-site amenities

On-site housing options

Wellness program

Qualifications

• Strong customer service skills are essential.
• Experience in a similar role is an asset.
• Ability to handle multiple tasks effectively.

Responsibilities

• Greet people and direct them to service areas.
• Provide basic information to clients and the public.
• Obtain and process information required for customer service.
• Operate switchboard or telephone system.
• Schedule and confirm appointments.

Skills

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Team player

Ability to multitask

Time management

Maturity

Education

No degree, certificate or diploma

Job description

Overview

Languages

French

Education

• No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort
• Spa

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Provide customer service

Additional information Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits Health benefits

• Dental plan
• Health care plan

Financial benefits

• As per collective agreement
• Group insurance benefits

Other benefits

• Free parking available
• On-site amenities
• On-site housing options
• Other benefits
• Wellness program