Spa Operations Manager

Leela Eco Spa; Calgary; On-site; CAD 100,000 - 500,000; Full time

Job summary

A well-known spa in Calgary seeks a manager to oversee daily operations, manage budgets, and supervise a team of more than 20 employees. Responsibilities include planning and organizing workflows, implementing policies, hiring and training staff, and addressing customer concerns. Candidates should have at least 1 year of experience, a secondary school graduation certificate or equivalent, and strong communication skills. This on-site role offers a dynamic, fast-paced environment with relocation costs covered by the employer.

Benefits

Relocation costs covered by employer

Qualifications

• 1 year to less than 2 years of experience is required.
• Must have secondary school graduation certificate or equivalent experience.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations and implement policies.
• Plan and control budget and inventory.
• Manage contracts for marketing strategies.
• Hire, train, and supervise staff.
• Address customers' complaints or concerns.

Skills

Attention to detail

Client focus

Interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Judgement

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate or equivalent experience

Job description

A well-known spa in Calgary seeks a manager to oversee daily operations, manage budgets, and supervise a team of more than 20 employees. Responsibilities include planning and organizing workflows, implementing policies, hiring and training staff, and addressing customer concerns. Candidates should have at least 1 year of experience, a secondary school graduation certificate or equivalent, and strong communication skills. This on-site role offers a dynamic, fast-paced environment with relocation costs covered by the employer.