Software Development Manager, Forecasting Customer Experience

Amazon; Toronto; On-site; CAD 171,000 - 287,000; Full time

Job summary

A leading technology company in Toronto seeks a Software Development Manager to lead and develop a team of engineers. This role involves solving complex technology problems within an agile environment while collaborating with stakeholders to deliver scalable products globally. The ideal candidate will have extensive experience in engineering team management and a strong technical background. This position offers competitive compensation and comprehensive benefits including health insurance and retirement savings plans.

Benefits

Health insurance

Paid time off

Retirement savings plan

Qualifications

• 3+ years of engineering team management experience.
• 7+ years working directly within engineering teams.
• 8+ years of leading multi tier web services development.

Responsibilities

• Solve complex technology problems.
• Grow a team of talented engineers.
• Collaborate with stakeholders to deliver high-quality products.

Skills

Engineering team management

Problem solving

Collaboration

Job description

Overview

What products will Amazon customer want, and how quickly will they want them? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The ASIN Forecasting team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop advanced data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We're looking for a Software Development Manager to join our team.

Responsibilities

As a leader in the team, you will be tasked with solving complex technology problems in a fast-paced agile environment, constantly learning and adapting to rapidly evolving customer needs. You will grow a team of talented and experienced engineers to manage the ever growing infrastructure that powers our forecasting models and products.

In this role you will work closely with stakeholders, software engineers and product teams to deliver high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities.

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 171,400.00 - 286,200.00 CAD annually