Social Services Case Manager

Government of Manitoba; Winnipeg; On-site; CAD 64,000 - 92,000; Full time

Job summary

A provincial government entity is seeking a qualified Social Services Worker 4 in Winnipeg. This role involves developing innovative community-based services and requires post-secondary education in social services. Candidates should have case management experience and strong interpersonal skills. The position offers a salary range of $64,210.00 - $91,312.00 per year with regular/full-time employment options.

Qualifications

• Post-secondary education in the social services field or equivalent experience.
• Case management experience in an integrated services environment.
• Ability to manage time and organize tasks effectively.

Responsibilities

• Develop and coordinate community-based services for Manitobans.
• Build working relationships with external and internal agencies.
• Ensure access to supportive Families programs.

Skills

Time management

Interpersonal skills

Problem identification

Written communication

Verbal communication

Organizational skills

Microsoft Office proficiency

Education

Post-secondary education in social services

Tools

Microsoft Office Suite

Job description

Overview

SP4 Social Services Worker 4

Regular/full-time

Department of Families — Regional Social Services WPG Employment Income Assistance South - Downtown, Winnipeg, MB

Advertisement Number: 44598

Salary: SP4 $64,210.00 - $91,312.00 per year

Closing Date: October 5, 2025

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This competition is designated for Indigenous people and persons with disabilities. Only applicants who self-declare at the time of application will be eligible for further consideration.

An Eligibility List will be established and may be used for similar positions that become available over the next 12 months.

Position

The Department of Families is looking for a qualified candidate to fill the Social Services Case Manager position located in Winnipeg.

Conditions of Employment

• Must be legally entitled to work in Canada
• Must be able to provide and maintain satisfactory Criminal Record Check and Vulnerable Sector Search
• Must be able to provide a valid Manitoba Class 5F driver's license and access to a vehicle and the ability to travel for government business purposes
• Must provide a satisfactory Child Abuse Registry Check
• Must provide a satisfactory Adult Abuse Registry Check

Qualifications

Essential:

• Post-secondary education in the social services field. An equivalent combination of education, training and relevant experience may be considered.
• Case management experience in an integrated services environment that includes brief counselling, conducting assessments, service planning and coordination, resource development and follow-up.
• Demonstrated ability to manage time and organize tasks effectively while working under pressure and navigating competing demands, with sound political acumen and strategic awareness in delivering services within a complex governmental and community context.
• Excellent interpersonal skills (interacts sensitively, respectfully and in a non-judgmental manner).
• Strong problem identification, analysis and resolution skills
• Excellent written communications.
• Excellent verbal communications skills with the ability to communicate with various levels of staff and the public especially people from diverse backgrounds or socially disadvantaged.
• Ability to prioritize and organize tasks in a complex work environment with competing demands.
• Proficiency in Microsoft Office Suite (Word, Excel and Outlook) or similar software applications.

Desired:

• Knowledge of community resources.
• Knowledge of mandate and services within Employment, Income and Health Supports (EIHS).

Duties

This is a unique position in the Department of Families focused on meeting Manitobans most at risk of where traditional forms of service delivery have not been effective. Creatively moving services traditionally office-based into settings in the community. This role is under the general direction of The Employment and Income Assistance (EIA) Program Manager at EIA Downtown West. Cultivating and maintaining working relationships with various external, internal agencies, interest groups, and other government departments is an ongoing function of this position. The position requires innovative service delivery, relationship building and collaboration with community partners. The Social Services Case Manager is responsible for the development, coordination, facilitation and representation of EIA in the community. The position is responsible for solution-focus in times of crisis and striving for continuous improvement. The role aims to ensure Manitobans access and continued connection to supportive Families programs.

Apply

Advertisement # 44598

Talent Acquisition
Human Resource Services
600-259 Portage Avenue
Winnipeg, MB, R3B 2A9

Phone: [phone]
Fax: [phone]
Email: [e-mail]

When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Information from the competition file may be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.