Skywalk Team Lead: Mountain Hospitality Leader

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A hospitality organization in the Canadian Rockies is seeking a Skywalk Team Lead. In this full-time role, you'll provide exceptional guidance and memorable experiences for guests while ensuring high operational standards. Enthusiastic candidates with strong communication skills, previous experience in hospitality, and a Class 5 driver's license are encouraged to apply. This position involves working outdoors in varying weather conditions to deliver engaging tour experiences.

Qualifications

• Must have strong communication skills comfortable with different sized groups.
• Experience in hospitality, tourism, guiding, or customer service is an asset.
• Must work outside in mountain weather for an 8-hour shift.

Responsibilities

• Deliver exceptional hospitality daily to guests from around the world.
• Ensure a memorable and positive experience for guests through high standards.
• Provide guided tours covering geology, wildlife, glaciers, and more.

Skills

Strong communication skills

Experience in hospitality or customer service

Energetic and positive attitude

Organization and time management

Proactive task management

Ability to work in varying weather conditions

Ability to engage with groups

Multi-lingual skills

Education

Class 5 Canadian driver's license (clean abstract)

Job description

A hospitality organization in the Canadian Rockies is seeking a Skywalk Team Lead. In this full-time role, you'll provide exceptional guidance and memorable experiences for guests while ensuring high operational standards. Enthusiastic candidates with strong communication skills, previous experience in hospitality, and a Class 5 driver's license are encouraged to apply. This position involves working outdoors in varying weather conditions to deliver engaging tour experiences.