shop manager

Government of Canada - Central; Blainville; On-site; CAD 40,000 - 60,000; Full time

Job summary

A governmental organization in Canada is seeking a Manager for its retail operations in Blainville, Quebec. The ideal candidate will direct daily operations, manage staff of 5-10, and implement effective marketing strategies. Applicants should have 3 to 5 years of relevant experience and a strong ability in customer service and team leadership. Responsibilities also include studying market trends and recruitment of staff. This position requires on-site work with no remote option available.

Benefits

Free parking available

On-site amenities

Paid time off (volunteering or personal days)

Team building opportunities

Qualifications

• 3 years to less than 5 years of experience in a managerial role.
• Strong understanding of marketing and sales strategies.
• Ability to manage a team of 5-10 people.

Responsibilities

• Direct and control daily operations of the store.
• Evaluate and plan daily operations.
• Resolve customer complaints and issues.
• Recruit and train staff.
• Implement market strategies based on research.

Skills

Leadership

Marketing strategy development

Customer service professionalism

Market research analysis

Education

No degree, certificate or diploma

Tools

Accounting software

Inventory control software

Adobe Acrobat Reader

MS Outlook

Job description

Languages

French

Education

• No degree, certificate or diploma

Experience

3 years to less than 5 years

On Site

Work must be completed at the physical location. There is no option to work remotely.

Work Setting

• Book store
• Office supplies store
• Retail business

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff
• Recruit and hire staff
• Develop and implement marketing and advertising and sales strategies
• Professionalism in customer service
• Plan, direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments
• Hire and oversee training and supervision of staff

Supervision

• 5-10 people

Experience and Specialization - Type of Product

• Office supplies

Computer and Technology Knowledge

• Accounting software
• Inventory control software
• Electronic mail
• Adobe Acrobat Reader
• MS Outlook

Additional Information - Work conditions and physical capabilities

• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking

Benefits Other benefits

• Free parking available
• On-site amenities
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available
• Variable or compressed work week