Shift Supervisor: Lead Service & Team Excellence

Starbucks; Swift Current; On-site; CAD 40,000 - 55,000; Full time

Job summary

A well-known coffee retailer in Swift Current is looking for a Shift Supervisor to assist the store manager in daily operations. The ideal candidate will provide excellent customer service, lead a team, and ensure a positive experience for customers. Responsibilities include managing store operations, coaching team members, and maintaining store standards. This position requires strong interpersonal and communication skills, along with a proven background in customer service.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service to all customers.
• Anticipate customer and store needs.
• Organize opening and closing duties as assigned.

Skills

Customer service experience

Effective oral communication

Ability to direct the work of others

Strong interpersonal skills

Ability to learn quickly

Knowledge of the retail environment

Ability to work as part of a team

Job description

A well-known coffee retailer in Swift Current is looking for a Shift Supervisor to assist the store manager in daily operations. The ideal candidate will provide excellent customer service, lead a team, and ensure a positive experience for customers. Responsibilities include managing store operations, coaching team members, and maintaining store standards. This position requires strong interpersonal and communication skills, along with a proven background in customer service.