Shift Supervisor: Lead Service & Team Excellence

Starbucks; Southwestern Ontario; On-site; CAD 40,000 - 50,000; Full time

Job summary

A major coffeehouse chain in Canada is seeking a Shift Supervisor to assist the store manager in daily operations and ensure exceptional customer service. Responsibilities include leading the team, executing store operations, and maintaining a positive environment. The ideal candidate will have retail or restaurant experience and strong interpersonal skills. Join a company that is renowned for its welcoming culture and commitment to diversity, providing growth opportunities for all employees.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Model company values and principles.
• Delegate tasks to create the Starbucks Experience.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to learn quickly

Job description

A major coffeehouse chain in Canada is seeking a Shift Supervisor to assist the store manager in daily operations and ensure exceptional customer service. Responsibilities include leading the team, executing store operations, and maintaining a positive environment. The ideal candidate will have retail or restaurant experience and strong interpersonal skills. Join a company that is renowned for its welcoming culture and commitment to diversity, providing growth opportunities for all employees.