Shift Supervisor: Lead Service & Team Excellence

Starbucks; Fort Saskatchewan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A major coffeehouse chain is seeking a Shift Supervisor in Fort Saskatchewan. The successful candidate will assist in store operations, lead a team to deliver excellent customer service, and maintain store standards. Responsibilities include training partners, managing cash operations, and ensuring exceptional customer experiences. This position demands prior experience in a retail or restaurant environment, strong communication and interpersonal skills. The company values diversity and is committed to creating a welcoming workplace.

Qualifications

• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to ensure customer service.
• Follow operational policies for cash handling, safety, and security.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A major coffeehouse chain is seeking a Shift Supervisor in Fort Saskatchewan. The successful candidate will assist in store operations, lead a team to deliver excellent customer service, and maintain store standards. Responsibilities include training partners, managing cash operations, and ensuring exceptional customer experiences. This position demands prior experience in a retail or restaurant environment, strong communication and interpersonal skills. The company values diversity and is committed to creating a welcoming workplace.