shift manager - fast food restaurant

McDonald's Restaurants; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A fast-food restaurant chain in London, Ontario, is looking for a supervisor to oversee food preparation and staff activities. This role involves managing schedules, ensuring quality control, and training staff. Candidates should have a secondary school graduation certificate and some relevant experience. This is a permanent position requiring 30 to 40 hours of work per week, with a focus on customer service and teamwork.

Qualifications

• 7 months to less than 1 year of experience required.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate staff activities.
• Train staff in job duties and safety procedures.
• Ensure food and service meet quality standards.
• Address customer complaints.
• Maintain records of stock and sales.
• Prepare and submit reports.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Job description

Overview

• Education: Secondary (high) school graduation certificate


• Experience: 7 months to less than 1 year

Tasks

• Establish methods to meet work schedules


• Supervise and co-ordinate activities of staff who prepare and portion food


• Train staff in job duties, sanitation and safety procedures


• Ensure that food and service meet quality control standards


• Address customers' complaints or concerns


• Maintain records of stock, repairs, sales and wastage


• Prepare and submit reports


• Supervise and check assembly of trays


• Establish work schedules

Work conditions and physical capabilities

• Fast-paced environment


• Tight deadlines


• Standing for extended periods


• Attention to detail

Personal suitability

• Client focus


• Efficient interpersonal skills


• Excellent oral communication


• Flexibility


• Team player


• Initiative


• Dependability

Employment details

• Work Term: Permanent


• Work Language: English


• Hours: 30 to 40 hours per week