Shift Leader: Legendary Service & Team Coaching

Starbucks; Armstrong; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prominent coffee retailer is seeking a Shift Supervisor in Armstrong, BC to assist in store operations and lead a team. Responsibilities include ensuring quality customer service, managing daily operations, and training new partners. The ideal candidate possesses strong teamwork and communication skills, along with experience in retail or restaurant environments. Competitive salary and benefits offered.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Act with integrity, honesty, and promote company culture.
• Maintain calm and operate to standards during high volumes.
• Communicate information to the manager about the shift team.
• Provide feedback on partner performance during shifts.
• Deliver legendary customer service to all customers.

Skills

Customer service experience in a retail or restaurant environment

Effective oral communication skills

Strong interpersonal skills

Ability to direct the work of others

Ability to learn quickly

Knowledge of the retail environment

Ability to work as part of a team

Job description

A prominent coffee retailer is seeking a Shift Supervisor in Armstrong, BC to assist in store operations and lead a team. Responsibilities include ensuring quality customer service, managing daily operations, and training new partners. The ideal candidate possesses strong teamwork and communication skills, along with experience in retail or restaurant environments. Competitive salary and benefits offered.